How to delete an amazon account

How do I close my AWS account?

Last updated: 2022-05-02

I want to close or cancel my AWS account.

Short description

Before closing your AWS account, do the following:

After completing these steps, you can close your account.

Note: For security reasons, AWS Support can’t close an account on your behalf.

Resolution

Account considerations

Consider the following when closing your account:

Before closing your account

After closing your account

Billing considerations

Consider the following before closing your account:

Terminate all your resources before closing your account

Closing your account might not automatically terminate all your active resources. You might continue to incur charges for some of your active resources even after you close your account. You’re charged for any usage fees incurred before closure.

Before closing your account, do the following:

Pay your outstanding bills

View your outstanding bills and be sure that there are no overdue payments:

Close your account

To close your AWS account, do the following:

Within a few minutes, you receive email confirmation that your account is closed successfully.

You can choose to sign in to your account three days after closing the account to check if all the resources are terminated. Open the AWS Billing and Cost Management console to monitor whether you continue to incur charges. You can contact AWS Support if you continue to incur charges after terminating all resources.

How to delete your Amazon account and what happens when you do

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Amazon can be a useful platform, but it isn’t right for everyone. If you’ve decided that you no longer want your Amazon account, you have the option to delete it. But it’s important to know what that means.

If you aren’t willing to give up everything that comes with an Amazon account, you can try alternative methods, like increasing the security on your account.

How to delete Amazon account

You can only delete your Amazon account on the desktop version of the website, not on the mobile app.

1. Go to the Close Your Amazon Account page and sign in to the Amazon account that you want to delete.

2. Review the products and services for that account and, if you still want to proceed, select a reason for deleting your account from the drop-down menu.

3. Tick the box next to Yes, I want to permanently close my Amazon account and delete my data.

4. Click Close my Account.

5. You’ll receive an email confirmation. Reply to this email within five days to delete your account.

Note: If you want to use Amazon again in the future, you’d have to create a new account.

If you have outstanding orders that haven’t shipped yet, you can also cancel those:

1. Go into the Orders page of your account.

2. Choose Not yet shipped.

3. Select Request cancellation next to the outstanding order.

What happens when you delete your Amazon account

Deleting your Amazon account means giving up all its products and services. The process is permanent, so it’s important to understand what you’re losing:

Alternatives to deleting your Amazon account

You can make your account more secure without fully deleting it. So if you’ve purchased content that you don’t want to lose access to, or if you use a Firestick, but don’t want to have a prime membership anymore, try following options.

Delete your credit card information

1. Go to the Amazon website, hover over the Accounts and Lists tab on the homepage, and choose Account.

2. Select Your Payments.

3. Click Edit under the desired payment option and choose Remove from wallet.

4. Hit Confirm remove.

Delete your shipping addresses

1. Go to the Amazon website, hover over the Accounts and Lists tab on the homepage, and choose Account.

2. Select Your Addresses.

3. Locate the shipping address you want to delete and choose Remove.

Update your email and phone number

Updating your email address and phone number can be useful, especially if you have set up two-factor authentication.

1. Go to the Amazon website, hover over the Accounts & Lists tab on the homepage, and choose Account.

2. Select Login & security.

3. Enter your account password, if asked.

4. Click Edit next to your email address and update your information, following the prompts. Then repeat the process for your phone number.

Turn on two-factor authentication

Two-factor authentication is a security measure that requires an extra step of verification to access your account. So rather than just requiring a password, you might also have to enter a code from a text that’s sent to the phone number associated with your account. So it’s more secure.

You can turn on two-factor authentication for your Amazon account by going into the Accounts & Lists tab on the Amazon homepage, and choosing Account. From there, click Login & security and edit your Two-step verification settings.

How To Delete Your Amazon Account Permanently [February 2021]

For whatever reason, you’ve decided that you want to permanently delete your Amazon account from existence. People might have a variety of different reasons for doing so, from moving to a country where Amazon doesn’t support shipping to issues with Amazon’s business practices, or even to its controversial HR policies.

With all of the sensitive information that your account contains, it’s probably a good idea to remove it if you no longer plan to use it. You don’t want anyone accessing your account and stealing sensitive information. Just make sure that you understand exactly what complete deletion entails and that you’re 100% certain it’s what you want to do moving forward.

Once you’ve decided that you want to cancel your Amazon account, follow the instructions below to do so as quickly and easily as possible.

What Happens When You Close Your Amazon Account?

If you properly close your account, it will no longer be accessible by you or anyone else. This includes the employees and support staff at Amazon. So if you close your account and then feel you made a mistake, you’re simply going to have to make a new one.

This also doesn’t stop at just your basic account where you purchase a few products during those awesome Black Friday and Cyber Monday sales. It means everything. A shortlist of the things you’ll no longer be able to access once your account is lost:

If you can live without everything stated above, then you’re ready to start the process of having your Amazon account closed.

How Do I Permanently Delete My Amazon Account?

Having your Amazon account closed isn’t as cut and dry as most other website accounts. It’s not quite as simple as going to your account settings and clicking a button.

You’re not necessarily jumping through hoops, but closing out an Amazon account does take a few more steps before being removed and providing peace of mind.

Step 1: Cancel Your Open Orders

If you recently placed any orders through your Amazon account, you’re going to want to cancel them before you delete your account.

To do this, you’re going to have to be on the Amazon.com website itself, of course. Once there, make sure you log in to the account you want to delete. You can do this by hovering over the Account & Lists with your cursor and selecting Sign in. Enter the information for your account and click Sign In.

Once signed in to your current account, ensure there are no outstanding orders currently active on your account. If you wish, you can cancel any and all purchases that have not yet shipped. You will not be able to close out your account until this has been completed.

To cancel any orders you may have, click on Orders at the top-right of the home page. Select Open Orders and once the orders are pulled up, click Request cancellation to the right of each order.

Step 2: Delete Your Amazon Account

You won’t find “Cancel/Deactivate Account” anywhere you look on the site. In order to finally get the process underway, you’ll need to scroll to the bottom of the page to the footer and click on Help in the “Let Us Help You” section.

Scroll down the page to “Browse Help Topics” and select Need More Help? at the bottom of the left-hand column. This will display new options in the right side box. Click Contact Us.

On the next page, Amazon will ask you if you want to speak with its Chatbot. Unfortunately, in 2019, Amazon moved the majority of its help requests to its Chatbot, which means you’ll need to cancel it by speaking to the bot.

Note: If you click the ‘We can call you’ link below the Start Chatting link, a Live person will call you as soon as one becomes available.

From there, tell the bot you would like to close your account. It will then ask you to pick one of three options. From those options, choose the one related to ‘Login and security’. After that, it will ask you if you want to speak to a representative since the bot can’t help you with issues related to that.

Once you’re speaking to a representative, you can let them know you want to delete your Amazon account and they’ll get the process started for you. The end result will still be an email providing you an ETA for account deletion.

The timeframe will usually land between 12 and 48 hours, although some lucky folks have had their accounts deleted almost immediately.

Canceling from the ‘Contact Us’ Link

Using the ‘Contact Us’ webpage looks a little different for cancellation because you don’t get the option to chat. You will have to send an email going through this option.

Toggle the options to cancel your account and an email template will appear.

Users have reported that the process is incredibly simple and efficient. If you’re concerned about your account remaining active after you’ve requested cancellation, you will receive a confirmation email within a couple of days.

Alternatives to Cancelling Your Account

If you’ve invested in Amazon’s books, music, and photo storage you may not want to permanently delete your account. There are a few things you can do to keep your former Amazon account safe while canceling the Prime membership.

The first thing you can do to keep your account safe is to delete all your credit card information or PayPal account. You can do this by:

Doing this will bring a pop-up asking which card you’d like to designate as the default. Click ‘Cancel’ and it will allow you to continue deleting payment methods.

You can also delete any addresses associated with your account.

If you’d like to leave your Amazon account active for the content you’ve purchased this is an alternative to keeping anyone from accessing your personal information or ordering items without your consent.

Doing this leaves your account active without any payment or shipping information attached to it.

Securing Your Amazon Account

Lastly, you’ll want to make sure your email and phone number are up-to-date and two-factor authentication is on. If you’re concerned about leaving your account active for security reasons, you can take precautions to help with this.

Enabling 2FA (two-factor authentication) means others won’t be able to log into your account without a text or email verification. If someone does try to log in, you’ll get a notification to your email about account access.

Frequently Asked Questions

Will Amazon delete my purchase history?

No. Amazon keeps all purchase history much like most brick and mortar stores. The company cites that it is for tax purposes etc. and not used for anything that could be a privacy violation.u003cbru003eu003cbru003eEven if you completely delete your Amazon account that purchase history is still saved with the company.

If I delete my account, can I still use my Firestick?

Unfortunately, not unless you create a new (possibly bogus) Amazon account. Your Firestick is part of Amazon’s product-line so it was built and designed to work with your Amazon account. u003cbru003eu003cbru003eFor more information on how to use a Firestick without your Prime account, check this u003ca href=u0022https://www.techjunkie.com/how-to-use-an-amazon-fire-tv-stick-without-registration-of-amazon-account/u0022u003earticleu003c/au003e out. We’ll help you to stream your favorite content without the worry of having to pay for Amazon.

What can I do if I’m locked out of my Amazon account?

Amazon is happy to help those who are locked out of their account, but it will take some legwork to get it done. If you’re thinking about creating a new account because you’re locked out of your old one go to this u003ca href=u0022https://www.amazon.com/ap/signin?clientContext=135-1234997-9572124u0026amp;openid.return_to=https%3A%2F%2Fwww.amazon.com%2Fa%2Fap-post-redirect%3FsiteState%3DclientContext%253D131-3221787-7671604%252CsourceUrl%253Dhttps%25253A%25252F%25252Fwww.amazon.com%25252Fa%25252Frecover%25252Fupload%25253F%252Csignature%253D1LAwabtz6j2BfKrahqjy8rtzBmVKkj3Du0026amp;openid.identity=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_selectu0026amp;openid.assoc_handle=usflexu0026amp;openid.mode=checkid_setupu0026amp;marketPlaceId=ATVPDKIKX0DERu0026amp;openid.claimed_id=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0%2Fidentifier_selectu0026amp;pageId=usflexu0026amp;openid.ns=http%3A%2F%2Fspecs.openid.net%2Fauth%2F2.0u0026amp;openid.pape.preferred_auth_policies=SecondFactorRecoveryu0022u003ewebsiteu003c/au003e first and click the u0022Need Helpu0022 option.u003cbru003eu003cbru003eAmazon does have protocols for verifying your identity and getting you back into your account. Although you may have to submit some key pieces of information (this is to stop hackers from taking over your account) it would definitely be worth it to keep all of your purchases.

Does Amazon have a customer service number to call?

Yes, if you need more help canceling your account call 888-280-4331. You will have to follow some prompts and enter personal information before getting to a live person. The reason for this is not to aggravate you, it is actually to route your call to a department that is trained to help your specific needs.u003cbru003eu003cbru003eIf you’d rather chat with Amazon you can do that too. Head over to the u003ca href=u0022https://www.amazon.com/hz/contact-us/csp?from=gpu0026amp;source=contact-usu0026amp;*entries*=0u0026amp;_encoding=UTF8u0026amp;*Version*=1u0026amp;u0022u003eAmazon Contact Usu003c/au003e page, and begin chatting.

Will Amazon give me a refund on Prime?

Signing up for Amazon Prime is easy. A little too easy. It is entirely possible that you signed up for the service by mistake and if you did, you may wonder if there is any way to get that money back. u003cbru003eu003cbru003eUsing the link above, contact Amazon to see if they’ll give you a refund. If the account has not been used it seems Amazon is very fair in this regard. Although it can take several days to appear in your bank account.

How to delete an Amazon account?

If you want to permanently delete your Amazon account in a fast way, you came to the right place.

We explain in baby steps guided by pictures how to remove your profile:

1 Be aware

of the fact that there’s no button to simply delete your Amazon account. As Amazon states in the support pages, you always need to contact customer service to remove the account, so that’s what we’re going to do.

2 Sign in

using the green button below and entering your email address and password.

3 Once you’re logged in

you need to click on Help.

4 Scroll down to Browse Help Topics >Need more help? > Contact us

5 Choose the right options

5A) What can we help you with? Answer : Prime or something else

5B) Tell us more about your issue: Answer : Account settings > Close my account

5C) How would you like to contact us: Answer : Email

6 Ask to close it

Write something like:

Dear people of Amazon,

I would like to request the closure of my Amazon account. I have no open orders so I suppose it won’t be a problem.

=> Click on Send e-mail

✅ Result

You will receive a response from one of the Amazon representatives within 12 hours confirming the removal of your profile.

How to Delete Your Amazon Account

You can extricate yourself from Amazon, but there are significant drawbacks

What to Know

This article explains how to delete an Amazon account permanently. Consider this action carefully; in doing so, you’ll lose your purchase history, digital purchases, gift card balances, and more.

How to Close Your Amazon Account

Before you get started, make sure you don’t have any open orders, then follow the steps below:

Sign in to your Amazon account.

Select Customer Service.

Under Browse Help Topics, select Managing Your Orders.

Select More in Managing Your Orders.

Under Managing Your Account, next to Account Updates, select Close Your Account.

Read through the detailed information about the ramifications of closing your account. To continue, select Contact Us.

Under Request Your Data and Select an issue, select Close my account and delete my data from the drop-down menu.

Amazon will show a toll-free number if you’d like to call a customer service agent and have them delete your account.

Calling an Amazon customer service representative is encouraged because you’ll be able to discuss downloading and saving your data, and they can answer any questions about your account closure.

If you prefer to email about closing your account, under How would you like to contact us? select E-mail.

In the email form, enter your name to confirm that you want your account closed and data deleted, and then select Send E-mail. Amazon will respond within 12 hours with further information.

After Amazon closes your account, if you want to use Amazon services again, you’ll have to create a new account.

Important Factors When Closing an Amazon Account

There are a few things to keep in mind before you go ahead with closing your Amazon account. Closing your account is permanent and means you’ll no longer have access to any of your Amazon services.

Keep in mind that you’ll lose access to your purchase history and won’t be able to print out a receipt if you ever need proof of purchase. If your Audible account has an Amazon login, you’ll lose access to your account.

You’ll no longer be able to return a purchase or request a refund, and you’ll lose any remaining balances on Amazon gift cards. You won’t be able to view your credit card information or address book, and if you’re active in the Amazon community, any reviews, discussion posts, or photos will disappear.

If you have an AWS (Amazon Web Services) account, you’ll lose all access to its data if you close your Amazon account. Be sure to save and download anything you need.

Amazon Digital Assets

If you’ve purchased digital assets through Amazon, such as Kindle material, Amazon Music, or Amazon App Store content, you’ll lose access after deleting your Amazon account. You won’t be able to use Amazon Pay anymore, and any data stored in an Amazon Photos account will be deleted.

It’s critical to download and save any content you want to keep before closing your Amazon account.

If you’re unhappy with an Amazon service, such as Amazon Fresh or Amazon Prime, consider canceling it rather than closing your entire Amazon account for good.