How to get help in windows

Windows help & learning

Browse with Microsoft Edge on Windows

Microsoft Edge has built-in tools that help protect your privacy and security online when you browse. Explore password health, password monitor, tracking prevention, and more.

Start using mobile apps on Windows 11

The Amazon Appstore and mobile apps are now available for you to preview. Learn how to set it up on your Windows 11 PC.

Explore Windows

Prepare for Windows 11

Find answers to top questions about the Windows 11 upgrade.

Stay up to date with your favorite info.

Meet Windows 11

Learn how to use the new features of Windows 11.

Explore the taskbar

Find your way around Windows 11.

Find out how to use Windows Update to keep your PC up to date, on your terms.

Learn how to free up drive space on your PC.

We have some suggestions to help make your Windows 10 PC run better.

Windows Security provides the latest antivirus protection for your PC, and we’ll show you how to use it.

Windows 8.1 end of support

Thank you for your loyalty. We want to help you prepare and recommend you move to a Windows 11 PC to stay supported and secure.

Get the best display on your monitor

Windows looks at your monitor and determines the best display settings.

Find PC settings

Install devices, personalize your PC, and choose how Windows is configured in Settings.

Make your PC easier to use

Change accessibility settings to make your PC look, sound, and react the way you prefer.

Windows 7 support ended

Support for Windows 7 ended on January 14, 2020. Get the details and learn what it means for you.

Get ready for the big move

Moving to a Windows 10 PC? We’re happy to hear it and we’ve got the info you need to make a smooth transition.

Take your files with you

Learn how to move files off a Windows 7 PC with an external storage device.

Windows help & learning

Browse with Microsoft Edge on Windows

Microsoft Edge has built-in tools that help protect your privacy and security online when you browse. Explore password health, password monitor, tracking prevention, and more.

Start using mobile apps on Windows 11

The Amazon Appstore and mobile apps are now available for you to preview. Learn how to set it up on your Windows 11 PC.

Explore Windows

Prepare for Windows 11

Find answers to top questions about the Windows 11 upgrade.

Stay up to date with your favorite info.

Meet Windows 11

Learn how to use the new features of Windows 11.

Explore the taskbar

Find your way around Windows 11.

Find out how to use Windows Update to keep your PC up to date, on your terms.

Learn how to free up drive space on your PC.

We have some suggestions to help make your Windows 10 PC run better.

Windows Security provides the latest antivirus protection for your PC, and we’ll show you how to use it.

Windows 8.1 end of support

Thank you for your loyalty. We want to help you prepare and recommend you move to a Windows 11 PC to stay supported and secure.

Get the best display on your monitor

Windows looks at your monitor and determines the best display settings.

Find PC settings

Install devices, personalize your PC, and choose how Windows is configured in Settings.

Make your PC easier to use

Change accessibility settings to make your PC look, sound, and react the way you prefer.

Windows 7 support ended

Support for Windows 7 ended on January 14, 2020. Get the details and learn what it means for you.

Get ready for the big move

Moving to a Windows 10 PC? We’re happy to hear it and we’ve got the info you need to make a smooth transition.

Take your files with you

Learn how to move files off a Windows 7 PC with an external storage device.

Помощь и обучение по Windows

Обзор с помощью Microsoft Edge в Windows

В Microsoft Edge есть встроенные средства, которые помогают защитить конфиденциальность и безопасность в Интернете при просмотре. Изучите сведения о работоспособности паролей, мониторинге паролей, предотвращении отслеживания и т. д.

Начало использования мобильных приложений в Windows 11

Amazon Appstore и мобильные приложения теперь доступны в виде предварительной версии. Узнайте, как настроить их на компьютере с Windows 11.

Обзор Windows

Подготовка к Windows 11

Найдите ответы на самые распространенные вопросы об обновлении до Windows 11.

Будьте в курсе своих любимых сведений.

Собрание Windows 11

Узнайте, как использовать новые функции Windows 11.

Изучение панели задач

Научитесь работать с Windows 11.

Пользуйтесь актуальными версиями

Узнайте, как использовать Центр обновления Windows, чтобы поддерживать свой ПК в актуальном состоянии, на ваших условиях.

Узнайте, как освободить место на диске компьютера.

Мы предлагаем несколько советов, которые помогут повысить эффективность работы вашего ПК с Windows 10.

Безопасность Windows обеспечивает новейшую антивирусную защиту для вашего компьютера. Мы покажем, как использовать это приложение.

Windows 8.1 окончания поддержки

Благодарим вас за верность. Мы хотим помочь вам подготовиться и рекомендуем перейти на компьютер с Windows 11, чтобы получать поддержку и защиту.

Оптимальное качество изображения на мониторе

Windows анализирует характеристики вашего монитора и определяет оптимальные параметры изображения.

Поиск параметров компьютера

Установите устройства, персонализируйте свой ПК и выберите конфигурацию Windows в разделе «Параметры».

Упрощение работы с компьютером

Измените параметры специальных возможностей, чтобы добиться желаемого вида, звука и реакции компьютера.

Поддержка Windows 7 прекращена

Поддержка Windows 7 была прекращена 14 января 2020 г. Получите подробные сведения и узнайте, что это означает для вас.

Подготовка к переходу

Переходите на ПК с Windows 10? Мы рады это слышать! У нас есть необходимая информация, чтобы помочь вам плавно выполнить переход.

Возьмите файлы с собой

Узнайте, как переместить файлы с компьютера с Windows 7 на внешнее запоминающее устройство.

How to Get Help in Windows 11/10

If you are facing problems and wondering how to get help in Windows 11/10, then this post lists some built-in support options, as well as Help Desk, Support or Community forums, and website options, where you can get help. Take a look at these options & resources.

How to Get Help in Windows 11/10

1] Use the F1 key

Clicking on the F1 key will normally fire up your browser, which will offer you Bing results about Windows 10 Help.

2] Use the Get Started app

Typing help in taskbar search will display the Get Started app in the results. This has a lot of help topics to get you started.

3] Enable Tips via Windows Settings

Make sure that you have opened Settings > System > Notifications & actions and ensured that the Show me tips about Windows is set to On.

4] Use the Search bar or Cortana

You could use the taskbar search bar or ask Cortana to search online for help.

5] Use the Contact Support app

Use the built-in Contact Support app to chat with Microsoft. Using it, you will be able to chat online with a Microsoft Answer Tech support staff. Using the app, you can also arrange a call-back.

6] Use Microsoft Answer Desk

You could use the services of Microsoft Answer Desk, a live paid Tech Support site, to chat with a Microsoft support executive.

7] Request Email or Chat support

You can also contact Microsoft Support by email and chat. If a Customer Service Agent is online and available for chat here, you will see a message to this effect. If not, you will see Instant Chat: Customer Service Agents are OFFLINE message, on the right side. You may then try and visit this page for Chat support. Use this form to email Microsoft. They will contact you back via email.

8] Contact Microsoft Customer Support by Phone

You can contact Microsoft Customer Support at Phone Number 1 800-642-7676 or at microsoft.com/contactus.

9] Follow Twitter account

The Microsoft Support Official Twitter Account is @MicrosoftHelps.

10] Other ways

There are more ways to contact Microsoft Support via phone, etc., including for OEM support.

11] Via Microsoft Store

You can also get Windows Help & Support from a Microsoft Store. This post also lists some paid options.

12] Use TWC Search bar

Search for your problem citing the specific problem you get or the error you receive using our TWC Search. Chances are high; you will see something helpful. If not, you may request us to develop a tutorial. If we can, we will do it.

13] Use Quick Assist

You can now also give or take Tech Support remotely using Quick Assist in Windows 11/10.

14] Other useful links

Here are some links that will help you take the first step in resolving your Windows 10 problems:

You may want to read these links which may help you when seeking help and support from Microsoft:

Windows help & learning

Browse with Microsoft Edge on Windows

Microsoft Edge has built-in tools that help protect your privacy and security online when you browse. Explore password health, password monitor, tracking prevention, and more.

Start using mobile apps on Windows 11

The Amazon Appstore and mobile apps are now available for you to preview. Learn how to set it up on your Windows 11 PC.

Explore Windows

Prepare for Windows 11

Find answers to top questions about the Windows 11 upgrade.

Stay up to date with your favorite info.

Meet Windows 11

Learn how to use the new features of Windows 11.

Explore the taskbar

Find your way around Windows 11.

Find out how to use Windows Update to keep your PC up to date, on your terms.

Learn how to free up drive space on your PC.

We have some suggestions to help make your Windows 10 PC run better.

Windows Security provides the latest antivirus protection for your PC, and we’ll show you how to use it.

Windows 8.1 end of support

Thank you for your loyalty. We want to help you prepare and recommend you move to a Windows 11 PC to stay supported and secure.

Get the best display on your monitor

Windows looks at your monitor and determines the best display settings.

Find PC settings

Install devices, personalize your PC, and choose how Windows is configured in Settings.

Make your PC easier to use

Change accessibility settings to make your PC look, sound, and react the way you prefer.

Windows 7 support ended

Support for Windows 7 ended on January 14, 2020. Get the details and learn what it means for you.

Get ready for the big move

Moving to a Windows 10 PC? We’re happy to hear it and we’ve got the info you need to make a smooth transition.

Take your files with you

Learn how to move files off a Windows 7 PC with an external storage device.