How may i assist you
How may i assist you
The sentence «How may I help you» should be changed to «How may I assist you» in the service industry. Do you agree or disagree? Justify your answer.
«Assist» is the perfect word to use in Customer Service Industry.
I strongly Agree!
Agree, Phrase «Help» may deliver a negative message to the customer as he is week or don’t know.
Phrase «Assist» is more positive.
We can use both phrases.
Both of them are in the polite way but the degree of politeness is high in «May I help you.» in official works.
I guess the take is that if you say How may I help you? the customer actually expects you to wave the magic wand & fulfil their wishes which is not possible most times in real time.
But If you instead use How may I assist you? I think it basically reflects that I am there to find which ever solution available with Us (service provider) however, it may not be applicable to satisfy the customers actual need.
So its like, you listen to a very good sales deal & at the end it says terms & conditions apply. We all do the best to deliver excellent customer service but there are limititations to satisfying customer needs.
🙂 So How may I assist you? is more professional & courteous.
i beleive customers deserves «assistant» to what they are and not help.
So preferable phrase should be; «How may i assist you. «
May I help you this phrase is agree if used
It doesn’t matter if its first or second option in the service delivery industry, all which needs to be focus and to realize the customer is that you should be the front one who understand the real needs of the customer and you should be the one who will respond to his/her concern with OTR (On-Time Ticket Resolution) concept.
Syed Waqas Saghir Internet Marketing Expert, SEO Consultant, Social Media Evangelist.
How May A.I. Assist You?
Conversational AI agents can boost employee performance, productivity and outcomes
Conversational agents: The next frontier of business productivity
In the past, an employee with a question about how to get something done would ask a knowledgeable colleague for an answer. In the future, they’ll ask a conversational agent, and ‑artificial intelligence will answer their question.
Artificial intelligence (AI) is racing out of the lab and onto the front lines of business, driving companies around the globe to reinvent how they operate. AI has become essential to competing in today’s marketplace, for predicting what internal and external customers want and discovering how to serve them with more rewarding and personalized experiences.
One of the most visible applications of AI are “conversational agents”—chatbots and intelligent assistants that interact with people via voice or text channels, on devices such as smartphones, automotive infotainment consoles, and smart speakers. Having conversations with AI is becoming routine for consumers—and soon it will be for employees, too. In the workplace, conversational agents can help workers interact more seamlessly with each other, streamline office operations, execute internal process, and deliver data more efficiently. We believe the next frontier for business productivity is for organizations to embrace conversational agents to better assist employees.
This paper was created for those individuals who are considering embedding conversational agents inside their organization to streamline and enhance internal operations.
This paper includes insights on:
For more information, download the full report below.
how may i help you vs How may I assist you?
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How may i assist you
These are all fine ways to offer your help to someone in a professional way (usually if you’re working). ‘How may I assist you’ is the most formal & polite in my opinion, but they all work
These are all fine ways to offer your help to someone in a professional way (usually if you’re working). ‘How may I assist you’ is the most formal & polite in my opinion, but they all work
The Language Level symbol shows a user’s proficiency in the languages they’re interested in. Setting your Language Level helps other users provide you with answers that aren’t too complex or too simple.
Has difficulty understanding even short answers in this language.
Can ask simple questions and can understand simple answers.
Can ask all types of general questions and can understand longer answers.
Can understand long, complex answers.
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How may i assist you
How may I help you?
How may I assist you?
If you want to ask how you can physically do something then use the verb “can” instead of “may”.
Символ показывает уровень знания интересующего вас языка и вашу подготовку. Выбирая ваш уровень знания языка, вы говорите пользователям как им нужно писать, чтобы вы могли их понять.
Мне трудно понимать даже короткие ответы на данном языке.
Могу задавать простые вопросы и понимаю простые ответы.
Могу формулировать все виды общих вопросов. Понимаю ответы средней длины и сложности.
Понимаю ответы любой длины и сложности.
Решайте свои проблемы проще в приложении!
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