How to manage parental consent family settings and realms multiplayer access for a child account

Managing parental consent

Helping users safely navigate web, app, and game content is one of Microsoft’s top priorities. If you live in a region that requires permission to create an account and access Microsoft services, you may be prompted to request or give parental consent.

If a person is under statutory age in your region, they will be prompted during registration to request consent by entering an adult’s email.

In addition to complying with regional regulations, we strive to protect users through our Family Safety features. Web, search, app, and game filters can be established to maximize security and safety online.

International regulations that require adult consent:
— Child Online Privacy Protection Act (USA)
— General Data Protection Regulation (EU)
— Personal Information Protection Act (S. Korea)
— General Personal Data Protection Act (Brazil)

If they have requested your consent, click the link in your email request, sign into your Microsoft account and approve.

For customers in South Korea, use I-PIN to provide parental consent or verify your age.

Once you’ve confirmed that you’re an adult, you can use your Microsoft account to approve additional family member accounts with no extra steps.

If a parent/guardian removes consent and the child account is removed from a Family Group the child account should automatically prompt for consent the next time you sign in.

If that does not happen, click below to sign in and repeat the consent request.

The birthdate on your account indicates that you’re underage. Use our interactive tool to help guide you to the right steps to correct it.

This could be because:

The other members of your family are not classified as children in your country.

Another adult in your family has already provided consent.

To remove consent from a family member’s account,

Visit family.microsoft.com and sign into your Microsoft account.

Scroll down and select Manage my child’s profile info.

Find your family member and select Remove consent for this child’s account.

Note: You cannot remove a family member’s account if their consent was provided by a different organizer.

Google Family Link

Controls & Settings guide

Google Family Link app helps manage a child device user by allowing parents to set digital rules. You can manage app access, set screen time and device bedtime remotely to help them build good online safety habits.
pdf link

What do I need?

A Google account (username and password)

Restrictions you can apply

Step by Step instructions

Before downloading the app, check that your device and your child’s device is compatible with the app. Check your phone is running one of the following version of Android: Nougat 7.0+ ot Marshmallow 6.0+.#

To check on your device, open the settings app on our device, scroll to the bottom and tap ‘About phone’ or ‘About tablet’ to see your version number.

Once you have downloaded the app it will take up to 30 mins to get it set up on your devices. The first step will take 3 mins and will involve providing your Gmail details and confirming that you have all you need to set up the app.

The second step will be to set up your child’s Google account to activate the app. It may take 10 mins and you will need a debit or credit card to confirm your parental consent.

Creating Child account: Enter your child’s name, their date of birth and gender.

Create their email adress and password.

Confirm your parental consent.

The next and final step is to connect your child’s device to the Family Link app. This step can take up to 15 – 20 minutes.

If your child’s device is compatible you should not run into any issue, but be sure to check before beginning. If it’s a shared device, you will either have to create a new user or delete existing users on the device to set up the app.

Log in with your child’s email and password. Select your account to set Parent permission.

Download the Family Link app to your child’s device.

Name your child’s device and review the apps that your child will have access to on the device.

Once you have completed this, you will now be able to customise your child’s settings through the app your phone.

Open the app your phone and tap on the name of your child at the bottom of the screen.

Tap on ‘choose settings’ to set controls and filters across apps on your child’s devices

Tap ‘set up’ under ‘Location’ to ‘Turn on’ to see your child’s location.

Tap ‘set up’ under ‘ App Activity’ to monitor which app your child uses and for how long.

Tap ‘Edit limits’ to set a daily Limit for your child’s device

Tap ‘Edit schedule’ to set a bedtime when your child’s device shuts down

Add people to your family group

After creating a family group, explore Microsoft Family Safety features and benefits by adding family members!

If someone is already part of a family group, they must leave or be removed from that group before joining another. They can also create a new Microsoft account to associate with a new family group. Family organizers can add family members by following the steps below.

Using a web browser, visit family.microsoft.com. Sign into your Family Safety account.

Click Add a family member.

Enter family member’s phone number or email address and click Next.

Decide family member’s role ( member or organizer) and click Next > Invite.

Note: Invitee will receive a link to join via email. It will prompt them to sign into their Microsoft account to accept and join the family group. If they are under statutory age they will also be prompted to request adult consent.

Scroll down and tap Add a family member.

Enter your family member’s phone number or email address and tap Next.

Decide family member’s role ( member or organizer) and tap Invite to family group.

Note: Invitee will receive a link to join via email. It will prompt them to sign into their Microsoft account to accept and join the family group. If they are under statutory age they will also be prompted to request adult consent.

If your family member does not have an Xbox Live account,

Press the Xbox button to open the guide. Then select Sign in and sign into your account.

Press the Xbox button again and select Profile & system > Settings > Account > Family settings > Manage family members > Add to family > Add new.

When your invited family member is prompted to sign into a Microsoft account, press B on your controller. Select Get a new account to allow them to create their new Microsoft account.

When you are prompted, select Add to family.

If your family member has an Xbox Live account on your console,

Press the Xbox button to open the guide. Select Sign in and sign into your account.

Press the Xbox button again and select Profile & system > Settings > Account > Family settings > Manage family members > Add to family.

Select your invited family member’s profile and press the A button on your controller.

If your family member has an Xbox Live account that’s not on your console,

Press the Xbox button to open the guide. Select Sign in and sign into your account.

Press the Xbox button again and select Profile & system > Settings > Account > Family settings > Manage family members > Add to family > Add new.

Allow your invited family member to sign into their Microsoft account. When you are prompted, select Add to family.

Note: Invitee will receive a link to join via email. It will prompt them to sign into their Microsoft account to accept and join the family group. If they are under statutory age they will also be prompted to request adult consent.

Getting started with Microsoft Family Safety

Establishing a family group is an easy, effective way to encourage healthy online habits and manage busy schedules. A family group is a set of individuals connected through the Microsoft Family Safety app on their Windows, Xbox, or mobile devices.

No two families are the same – and neither are family group experiences. Learn which family group roles can suit your group best! Designate a family organizer to establish screen time limits or view several different family members’ locations at once. No matter which roles, features, or devices you use, family group settings can be tailored to fit every dynamic.

Note: You can be a family organizer or a family member in a family group. The family organizer can control the settings and help family members use Microsoft Family Safety features. Learn more about family roles.

Create a family group

Select Create a family group. Sign into or create a Microsoft account.

Add family members by email or phone number to create your family group.

Download the Microsoft Family Safety app in the Google Play or Apple app store.

Tap Get Started and sign into or create your Microsoft account.

Add family members by email or phone number to create your family group.

Follow prompts to connect devices, choose settings, and enable Family Safety features

Learn more about family group features!

Activity reporting

Learn more about your family members’ online habits through activity reporting. See which websites they visit, apps or games they use and more. You can opt-in to receive weekly emails about your family members’ activities or view the information directly in the Family Safety app.

Screen time limits

Help balance your family members’ time online by setting screen time limits. Set a schedule for when and how long they can access their devices connected through Family Safety. You can even set limits on specific apps or games. Easily adjust limits to fit family members’ schedules by accepting additional time requests, modifying settings and more.

Content filters

Use content filters to ensure your family members’ time online is safe and secure. Decide where your family members can browse in Microsoft Edge by setting web and search filters. You can also set up app and game filters to make sure your family members see what’s appropriate for their age. You can also check out our list of family-friendly websites, appropriate for all ages!

Filters work across all Windows, Xbox and mobile devices that operate Microsoft Edge and are connected through Family Safety.

Manage spending

Locate family members

Enjoy peace of mind by viewing family members’ locations anytime, anywhere on the Microsoft Family Safety app. Save places and receive location alerts* when a family member leaves or arrives from school, their friend’s house or other saved location.

Drive safety*

Gain insight into your family members’ driving habits by setting up drive safety. View top speeds, sudden braking and other details about family members’ trips. Encourage responsible driving practices in your family group.

Leave family group or remove members

There are several different ways for family members and organizers to leave or be removed from a Microsoft family group depending on their role.

Before leaving, family members and organizers should remove saved places and location alerts they would not like to remain in the group. Location alerts must be removed by the individual who set them for saved places to be deleted. Leaving or being removed from a family group will not delete Microsoft accounts.

Using a web browser, visit family.microsoft.com.

Log into your Family Safety account.

Confirm with your family group’s organizer that there is at least one other family member in your family group before you leave. Family groups without an organizer and at least one other family member will be deleted.

Click More options. From the dropdown menu, select Leave family group > Remove.

Using a web browser, visit family.microsoft.com.

Log into your Family Safety account.

Make sure there will be at least one more organizer and family member in your family group before you leave. Family groups without an organizer and at least one other family member will be deleted.

Remove all family member consent permissions you hold by following the steps below.

Click Manage my child’s profile info and find your family member.

Select Remove consent for this child’s account.

Once all held consent is removed, select Leave family group.

Using a web browser, visit family.microsoft.com.

Log into your Family Safety account.

Confirm that there is at least one other family organizer or member in your family group before removing family member. Family groups without an organizer and at least one other family member will be deleted.

If your family member required consent to join the family group, consent must be removed by the consenting organizer by following the steps below.

Click Manage my child’s profile info and find your family member.

Select Remove consent for this child’s account.

Navigate back to family group.

Click More options under the family member you would like to remove from your family group. Select Remove from family group > Remove.

Only organizers of a family group can remove family members.