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Satisfaction votes

Votes are essential tools for your work with customers. They allow you to know whether or not your customers are fully satisfied with your support service, as well as what they like or dislike and why. All of this information makes your helpdesk service even more flexible and efficient.

1. Turn on the voting feature

Click on the “Allow vote” checkbox and save the changes. This setting will give access to the voting form.

To add a voting string in every helpdesk email just use new macros for the Email footer template.

If your customer clicks on one of these ratings, they will see a new special page on your site where they can check one of the ratings and save their vote. If you choose “Allow comment vote”, then your customer will see a special text field on the same page to leave their comment about your service.

When this type of voting occurs, as a site administrator, you will receive an email with the result of the voting and the comment, if the customer included that. You will also be able to see the same text in the issue log.

2. You can easily check how effective your helpdesk service is and how your customers rate it

We hope that you utilize this powerful metric to make your Helpdesk and support service even better for your customers and your future success.

3. Troubleshooting

If you have problems like returning an error message or even a Redmine error when you click on the Helpdesk votes, then please check this troubleshooting article.

“What’s your rate?” Answering the trickiest question in freelance writing

If there’s one question that freelance writers hate more than this one, I don’t know what it is. Sometimes when you’re asked “What’s your rate?” it feels like a game where every answer is wrong. If you’re like me, when a prospective client or editor asks you for your freelance writing rate, a million things go through your mind. How much was I paid for similar work? What can the client afford? How much is my work worth? Can I really charge that much?

“What’s your rate?” How to answer the trickiest question in freelance writing

There are four things I’ve found to be super helpful to think about before taking a deep breath and answering this question.

1. Your freelance writing rate can vary

If you are writing feature articles for magazines, newspapers and websites, most likely there will be a set rate.

This doesn’t mean that there won’t be a range, but generally the range will be fixed.

It was never clear to me how this got decided.

It didn’t seem to be based on a writer’s level of experience or the length of time writing for the publication.

Then a few years later, the editor told me my rate was increasing to 85c/word.

Recently I’ve had quite a few editors ask, “How much would you expect for this piece of work?”

A few years ago I had an editor ask what I would expect to get paid for a particular article.

I said that for similar articles I am usually paid between 65 – 85c/word.

She replied and offered me 75c/word.

When thinking about your freelance writing rate, a range can work if you like to hedge your bets.

You can always push back and ask what an editor had in mind.

But honestly, I prefer to get these discussions out in the open, and over and done with as soon as possible.

It doesn’t always work though.

I declined to write the story, and to be honest I felt frustrated – I wished there was more transparency from the start.

But what if you’re not writing for magazines and newspapers?

Just as my rate varies for freelance writing for magazines and newspapers, it also differs for other writing I do.

For many years, I had about five different hourly rates depending on who I was working with.

So, why the difference?

With others my rate was lower because I had worked with a particular organisation for years and never once raised my rates (don’t get me started on that).

I had a rate for writing content for non-profits and my rates at the higher end were for corporate clients who had the capacity to pay me more.

I now use value-based pricing, which basically means that you stop charging based on the time it takes you and start charging based on the value of the result it gets for your clients.

Of course, this is really only relevant to copywriting or content marketing work, rather than feature writing.

My current freelance writing rates

Since the pandemic, my feature writing rates have stalled at between 50c – 80c/word.

So there is highly paid work out there.

2. You can still work with clients who “don’t have a budget in mind”

How many times have you heard this one?

This really relates to when you are writing content for businesses and organisations, rather than publications.

If people tell me they don’t have a budget in mind or are being coy about how much they can pay for a certain piece of work or a project, I used to do one of two things:

But I usually found that I was making a big mistake when I was quoting these rates.

I was trying to anticipate how much I thought the client could pay me.

The thing is, we have no idea what people can or will pay.

Stay out of their wallets and their budget.

So these days, there’s one question I always ask clients.

This is the question:

What is your budget for this work?

Okay, okay, I know, this is not earth-shatteringly new.

But can you believe that sometimes I wouldn’t ask this (cue forehead slap) and often when I did ask the client would say “we’re not sure yet” and you know what?

I’d accept that answer and write up a content proposal and quote.

No longer.

Recently I asked a prospective client about her budget.

She said she wasn’t sure.

I said something like: “I understand that these conversations can be tricky, but I’ve found that it’s good to discuss a budget or even a range at the very beginning to see if this project is a good fit for both of us.”

I’ve found that if people don’t want to answer or don’t want to give a range, I usually don’t want to work with them.

Yes, I know I’m in the very privileged position of being able to pick and choose the work I do, but let’s be adults about this.

I’m running a micro-business.

Most organisations have an idea (however rough) of the amount of money they can spend on a particular project.

I’m sick of playing budget games – the ‘you tell me first’ game and the ‘why don’t you let me know what you have in mind’ game.

I don’t want to waste their time or mine by putting together a content proposal that doesn’t match what they can afford.

I’ve found that serious prospects always (yes always) will have an answer.

And if they are really reluctant to name a figure, I’ll say something like:

[Oh, how we laugh at that last figure.]

This works time and again.

Don’t leave that initial conversation without knowing even a rough range that the client can pay.

And if it doesn’t match your expectations or needs, walk away.

I know I’m not usually so forthright with my opinions, but I’ve had enough of wonderful freelance writers (like you) working for peanuts.

If that sounds all very hard-nosed, you can meet people halfway.

If they’re really are not sure of their budget, you can always do what I did recently.

I was working with a non-profit organisation who told me they didn’t have a budget in mind for a piece of content they wanted created.

They did, however, have a sense of how long it would take for me to research, interview, write and edit the article.

This number was based on similar content that had been created by staff members in the past.

They told me the hours they thought it would take.

I took this number of hours and multiplied it by my hourly rate and came up with a project rate.

The great thing about this was, that regardless of the number of hours I took (which was a fair bit less than originally anticipated),

3. Think about if you’re prepared to walk away

Sometimes I’ve quoted rates and people have said it’s more than they were expecting.

That’s why I think it’s always good to get a sense of their budget from the get-go.

Sometimes I’ve been able to meet in the middle.

Other times, I’ve just left it.

As you get busier as a freelance writer and content creator, you’ll have more of a sense of what you’re prepared to accept and what your going freelance writing rate is.

Remember, this is your business.

You didn’t sign up to be a freelance writer to underpay yourself, so set rates that feel fair for you.

4. It’s up to you to decide what to charge

Sure, there are lots of rate calculators and guides out there, but ultimately only you know what you want to charge.

If you earn a living from freelance writing, then it’s likely you know how much money you need to bring in each week or month.

If you are just starting to explore freelance writing or doing this part time, there may be more room to move with your rates.

I know some freelance writers say that if what you’re asking doesn’t make you uncomfortable then you’re not asking for enough!

One of the best things is that much of the time as a freelance writer you get to decide your rate.

And if you don’t get to quote a price, then you still get to decide whether or not you want to do the work.

And to me, the value of that is priceless.

How do you answer the “What’s your rate” question? Do you have any suggestions for negotiating rates?

Lindy Alexander

Lindy Alexander is the founder of The Freelancer’s Year. She is an award-winning writer who has had hundreds of articles published in high-profile Australian and international magazines and newspapers.

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23 Comments

This is such an interesting piece, Lindy. And you give some great tips on how to set rates and manage expectations. I like the idea of value-pricing in certain scenarios. But first I need to get better at understanding my value 🙂

I’m a big fan of the concept of value-pricing, but for the past couple of months most of my work has come from feature writing so it doesn’t translate.
I think it’s less about understanding your value and more about understanding the value you bring for clients. It’s a fascinating idea and one that I think has real potential if you have a strong niche.

As a newbie my rates are low, no doubt far too low in reality. But slowly I am feeling that I might be worth a little more, and letting small jobs for almost nothing go. I know it’s better to look for higher paying jobs, but I’m at the stage where I’m still thrilled if anyone will pay me anything! At least I’ve stopped doing free stuff now though, that’s progress.

It’s a tricky one CJ and I think lots of people start out charging only a little or working for free. Many people have an expectation that writers, artists etc will work for the love of it and it’s a trope we have to challenge. Good for you from moving on from working for free – sometimes it’s good to get clips or your foot in the door, but your time and work is valuable – you should be getting paid for what you do.

So nice to hear of someone else who doesn’t always charge the same rate. To me, in a sense, the variation in hourly rate or per word rate is «value pricing» too. Trade magazines will usually place a higher value on your words than a local lifestyle magazine. The same writer might write medical articles and also pet articles. They aren’t likely to get paid the same rate for both. Your writing skills and amount of research required figure into the equation as well.

Absolutely Kathleen – there are so many factors involved!

I only freelance on occasion as I’m working on some personal writing projects for now. But because any time I spend freelancing takes me away from my own projects, it’s that much more important to me that I make what I’m worth. Thanks for the thoughts, Lindy!

Thanks Jack 🙂 How great that you are dedicating time to your own writing projects. I quite envy that!

This is such a useful article – and blog which I’ve just discovered. So many people offering ‘advice’ speak in vague generalities which doesn’t help much. And you’ve got me seriously considering enrolling for the Australian Writers’ Centre travel writing course … Christine

Thanks so much Christine. The travel writing course is fantastic – can’t recommend it enough!

I have a hypothetical question. Let’s say I ‘ve been charging my current clients one rate and I realize that rate may not be enough. So I decide to charge my new clients a higher rate while having my current ones pay the original rate we agreed to. Can I do that?

Absolutely Lauren. I have a few clients on different rates.

Hi Lou,
Never too late! I think the pricing ‘stuff’ is an issue for almost all creative freelance types, I’ve also started offering tiered bundles which is working well and offers value for me and the client. Thanks for your comment, I’m glad you found this post useful despite not being a writer 🙂

This is so inspiring, Lindy. Too many of us have been over-conditioned into accepting bad rates and under-valuing our work. It’s always been astounding to me how the writing side of a business, whether it’s a marketing company or a publisher, is always the lowest paid in an organisation, even when that organisation goes on about ‘content being everything’! If we are content-led, which we are in the digital space especially, then it needs to be paid for.

Thanks so much for your comment Alexandra, and yes, you are totally right about how on the surface companies say content is everything but then often they don’t want to pay for quality. Let’s change that!

Wow Lindy — this is exactly what I needed to read right now! Thank you for such a comprehensive piece.

I’ve been a copywriter for years but have only recently gone freelance after being made redundant from my in-house role while on mat leave.

I’ve come straight out of the gate with high rates for some of my business clients, but have found that I’ve had to meet the market with my real estate copywriting (property listings), as the agents just aren’t prepared to pay more.

I do want to niche in real estate writing, so I’m willing to accept lower rates to get my foot in the door and build relationships, but only time will tell if this strategy leads to decent rates down the track.

I know there’s money out there to be made, and clients that will pay what I ask — it’s just a case of finding them!

I particularly love the value-based model of charging that you talk about, and I recently took that approach to a lengthy doc I wrote for a real estate agency. It was their initial touchpoint doc that they send to people who enquire with them about selling their home. The client made it very clear in our initial meeting that it’s an important doc, so I charged as such and didn’t get any push back whatsoever. Considering they make

Thanks again for such a great article. I’m gonna print it out and stick it on my wall!

Oh, I also love the “if you don’t feel uncomfortable quoting your rate, you’re undercharging.” I think this is SO true! There’ll always be clients that CAN afford you, so just go for it!

Thanks again and all the best!

Hi Mia,
Thanks so much for your comment and kind words – I’m so glad you found this article helpful. I was sorry to read that you were made redundant, but well done you for setting your sights high from the get-go. And I LOVE that you charged well for that real estate document – I agree that your rate was a bargain! Keep in touch and let us know how you go with the transition to freelance real estate writing.

I’m a bit sick of everyone being amazed that I get paid for writing. I bumped into an old work colleague who was surprised I don’t do casual work anymore.

Keep up the awesome info, Lindy.

Yes, do! I think bringing a little humour into it can really help lower the tension around the budget conversation. It’s weird isn’t it that so many people are surprised that we get paid for writing – it seems like such a ‘basic’ skill yet very few people can do it well. Thanks for your comment and kind words Melissa.

Thank you for writing this blog, Lindy. Your advice is amazing and I particularly liked the point about asking potential clients for their budget.

I am a freelance writer for an ex-colleague and I do it on top of my full time job. Compared to other copywriters, I’m a bit cheap, but I was willing to charge at her top rate because I see it as extra pocket money. If I was to do it for a living, I’d look for higher paying clients.

I just got approached by a contact this week about doing some content work for him. When he asked about my rate, I felt so conflicted as there were so many variables. But your tip of asking clients for their budget helped ease that pressure and is what I used in my answer.

Hi Brendan,
Thanks for your comment.
It can be really difficult knowing how to approach those rate questions, but I’ve found that asking their budget is really helpful. And I’ve found that some clients fall into the category of wanting to get the cheapest writer out there, but many will share their budget. And if they don’t, sometimes they simply aren’t sure what to expect and they do need our guidance and education about what’s an appropriate rate. Good luck and I hope you landed that extra content gig!

Google Evaluates Leadership Skills Using These 13 Questions. How Would You Rank? (And How Would Your Employees Rate You?)

Which also shows which behaviors and traits Google feels great leaders possess.

Every leader wants to be a great leader. But what makes a leader great?

That’s a question Google spends considerable time and effort trying to answer. (It only makes sense that one of the most analytical companies in the world puts some of its analytical horsepower into determining how great teams are built and led.)

And then Google started asking team members to answer the following questions, using a 1 (strongly agree) to 5 (strongly disagree) scale.

And then a couple of fill-in-the-blank questions:

12. What would you recommend your manager keep doing?

13. What would you have your manager change?

One thing immediately jumps out: Only one of the 13 questions, question No. 9, asks employees to rate their manager’s hard skills.

Every other question focuses on soft skills: communication, feedback, coaching, teamwork, respect, and consideration. The evaluation predominately assesses not what managers know but how they do their jobs.

Of course, you could argue that possessing superb technical skills is less important for Google’s team managers since it’s easier for Google to recruit and retain incredibly skilled people than it is for many companies.

But that argument misses the point. While early on most employees need some degree of training, the emphasis soon shifts from what they know and can do to how they use their knowledge and skills.

For example, take question No. 2: Does my team leader micromanage? Just about every task has a best practice, so most leaders implement and enforce processes and procedures.

For employees, though, engagement and satisfaction are largely based on autonomy and independence. I care the most when it’s «mine.» I care the most when I feel I have the responsibility and authority not just to do what I’m told but to do what is right.

Good leaders establish standards and guidelines, and then give their employees the autonomy and independence to work the way they work best within those guidelines.

Good leaders allow their employees to turn «have to» into «want to,» because that transforms a job into something much more meaningful: an outward expression of each person’s unique skills, talents, and experiences.

That is what helps build a great team.

Which is why that is what great leaders do.

How would you describe your work ethic?

Work ethic describes the moral principles that you apply to your work. The interviewer wants a clear idea of what drives you to do the right thing in the workplace. The goal of your response is to show the interviewer that your moral principles and ethics relate to the work you will be doing and match the principles of the hiring company.

Avoid giving a general response like, ‘I’d describe my work ethic as consistent and reliable.’ The interviewer wants a specific description of how you approach your work, allowing them to understand how well you fit with their workplace environment.

When the interviewer asks about your work ethic, they are looking for specific wording to which they can relate. When you read the hiring company’s job posting or job description, check for the mention of particular principles and values. When you respond, clearly outline how those principles align with your work values.

After outlining your work ethic for the interviewer, share an example of when you demonstrated those characteristics and traits in the workplace. Storytelling impacts the interviewer because it provides evidence of your ethics and personal character. If you want to tell a longer-form story, you can reply using the STAR framework (Situation, Task, Action, Result).

«I am a very dedicated and loyal employee. I saw on the company website that the organization values those who are honest, transparent, and go the extra mile for clients. My work ethic is the same. I am honest, flexible, and ready to work hard for my employer every day. For instance, in my current role, I am often the last to leave because I am committed to returning every clients’ voicemail and email before I leave for the day.»

«I am very proud of my reputation as a reliable Executive Assistant. I base my work ethic on being reliable, honest, and consistent. Last week, I found a discrepancy in my pay, and I alerted our payroll department right away. I know that this instance would have gone unnoticed; however, it would never sit well with me to act in a way that hurt my employer, no matter how small.»

«I am a motivating person who brings a lot of enthusiasm to the workplace. I am sure that any of my coworkers would agree! As a Manager, I take opportunities to huddle with my team, review our greatest wins for the week, and I make the time to encourage others when I see their efforts making a difference.»

«I’d describe myself as driven and goal-oriented. I am driven by the competition that comes with working in a sales environment. That said, I am also a dedicated team player. I never want to disappoint my employer or co-workers. I will always go the extra mile to reach my personal goals and the goals of my team.»

«I am driven, dependable, and loyal. I always focus on winning, and I know what I want to achieve. I am ready to take action whenever someone needs me. I stick with a company for the long term and love to grow with one organization. I am confident that my managers would describe me as loyal and dependable, as well.»

«I count myself among the most dedicated teachers, not only to my students but also to my school. I am hardworking, humble, kind, and passionate. I wake up every day happy to go to work, excited about my job, and ready to impact my students and the school community. I want my passion and drive to light up a room.»

«I describe myself as excited to learn, driven by growth opportunities, and someone who executes. For example, I am constantly listening to audiobooks and podcasts geared to growing my knowledge of digital marketing and content creation. I quickly take these lessons and apply them to ensure that I put my new knowledge to work. I am certain my previous bosses and clients would concur, and I’d happily provide them as references.»

Anonymous Interview Answer

«I am honest, dependable, and hard-working. I am sure that any of my coworkers would agree. As a manager, these are the qualities that I expect from my team in return.»

Lauren’s Feedback for the Answer Above

I really like your personal and mutual accountability.

«My work ethic is honest, dependable, and hard-working. I believe in mutual respect and accountability. I never expect anything from coworkers that I am not willing to do myself. I take a lot of pride in my work, and I think my coworkers would agree.»

How would you rate Lauren’s Feedback?

Anonymous Interview Answer

«I am a dedicated and loyal employee. I work hard for what I take part in, which results in very few missed deadlines. I am very organized and good at time management, which I consider two of my biggest assets. My communication is also key to ensuring strong collaboration.»

Rachelle’s Feedback for the Answer Above

Good answers! I have reworded for clarification.

«I describe my work ethic as dedicated, loyal, hard-working, and organized. Time management is one of my greatest strengths which is why I rarely miss a deadline. I am a strong communicator and solid collaborator.»

How would you rate Rachelle’s Feedback?

Advice and Examples: How would you describe your work ethic?

How would you describe your work ethic?

The Goal

Work ethic describes the moral principles that you apply to your work. The interviewer wants a clear idea of what drives you to do the right thing in the workplace. The goal of your response is to show the interviewer that your moral principles and ethics relate to the work you will be doing and match the principles of the hiring company.

What to Avoid

Avoid giving a general response like, ‘I’d describe my work ethic as consistent and reliable.’ The interviewer wants a specific description of how you approach your work, allowing them to understand how well you fit with their workplace environment.

Pro Tip

When the interviewer asks about your work ethic, they are looking for specific wording to which they can relate. When you read the hiring company’s job posting or job description, check for the mention of particular principles and values. When you respond, clearly outline how those principles align with your work values.

How to Answer

After outlining your work ethic for the interviewer, share an example of when you demonstrated those characteristics and traits in the workplace. Storytelling impacts the interviewer because it provides evidence of your ethics and personal character. If you want to tell a longer-form story, you can reply using the STAR framework (Situation, Task, Action, Result).

«I am a very dedicated and loyal employee. I saw on the company website that the organization values those who are honest, transparent, and go the extra mile for clients. My work ethic is the same. I am honest, flexible, and ready to work hard for my employer every day. For instance, in my current role, I am often the last to leave because I am committed to returning every clients’ voicemail and email before I leave for the day.»

Rachelle’s Admin Example Answer

«I am very proud of my reputation as a reliable Executive Assistant. I base my work ethic on being reliable, honest, and consistent. Last week, I found a discrepancy in my pay, and I alerted our payroll department right away. I know that this instance would have gone unnoticed; however, it would never sit well with me to act in a way that hurt my employer, no matter how small.»

Rachelle’s Manager Example Answer

«I am a motivating person who brings a lot of enthusiasm to the workplace. I am sure that any of my coworkers would agree! As a Manager, I take opportunities to huddle with my team, review our greatest wins for the week, and I make the time to encourage others when I see their efforts making a difference.»

Rachelle’s Sales Example Answer

«I’d describe myself as driven and goal-oriented. I am driven by the competition that comes with working in a sales environment. That said, I am also a dedicated team player. I never want to disappoint my employer or co-workers. I will always go the extra mile to reach my personal goals and the goals of my team.»

Rachelle’s Retail Example Answer

«I am driven, dependable, and loyal. I always focus on winning, and I know what I want to achieve. I am ready to take action whenever someone needs me. I stick with a company for the long term and love to grow with one organization. I am confident that my managers would describe me as loyal and dependable, as well.»

Rachelle’s Teacher Example Answer

«I count myself among the most dedicated teachers, not only to my students but also to my school. I am hardworking, humble, kind, and passionate. I wake up every day happy to go to work, excited about my job, and ready to impact my students and the school community. I want my passion and drive to light up a room.»

Rachelle’s Marketing Example Answer

«I describe myself as excited to learn, driven by growth opportunities, and someone who executes. For example, I am constantly listening to audiobooks and podcasts geared to growing my knowledge of digital marketing and content creation. I quickly take these lessons and apply them to ensure that I put my new knowledge to work. I am certain my previous bosses and clients would concur, and I’d happily provide them as references.»

30 Community Answers

Anonymous interview answers with our interview experts feedback

Anonymous Interview Answer

«I am honest, dependable, and hard-working. I am sure that any of my coworkers would agree. As a manager, these are the qualities that I expect from my team in return.»

Lauren’s Feedback for the Answer Above

I really like your personal and mutual accountability.

«My work ethic is honest, dependable, and hard-working. I believe in mutual respect and accountability. I never expect anything from coworkers that I am not willing to do myself. I take a lot of pride in my work, and I think my coworkers would agree.»

How would you rate Lauren’s Feedback?

Anonymous Interview Answer

«I am a dedicated and loyal employee. I work hard for what I take part in, which results in very few missed deadlines. I am very organized and good at time management, which I consider two of my biggest assets. My communication is also key to ensuring strong collaboration.»

Rachelle’s Feedback for the Answer Above

Good answers! I have reworded for clarification.

«I describe my work ethic as dedicated, loyal, hard-working, and organized. Time management is one of my greatest strengths which is why I rarely miss a deadline. I am a strong communicator and solid collaborator.»

How would you rate Rachelle’s Feedback?

Anonymous Interview Answer

«I see myself as driven, dependable, and loyal. I am always happy to help anyone that needs and stay loyal to the company that I work for many years»

Rachelle’s Feedback for the Answer Above

Excellent! Loyalty is an important factor that many people miss. Expressing your tenure is a great approach.

How would you rate Rachelle’s Feedback?

Anonymous Interview Answer

«I am remarkably persistent and determined. I’ve never given up on anything and always find a way to adapt and overcome. I’ve done so in dangerous, high pressure situations numerous times throughout my career. It’s because of this level of commitment that I was designated as team-leader on several deployment operations. You aren’t trusted with that level of responsibility if your attention to detail, work ethic, and loyalty aren’t beyond reproach.»

Rachelle’s Feedback for the Answer Above

You sound very confident and the interviewer should appreciate the way that you back your response with action-based examples. When it comes to your last sentence, I recommend personalizing it just a touch. I’ve provided an example below.

«I am remarkably persistent and determined. I’ve never given up on anything and always find a way to adapt and overcome, and I’ve done so in dangerous, high-pressure situations numerous times throughout my career. It’s because of this level of commitment that I was designated as a team leader on several deployment operations. I was trusted with that level of responsibility because my attention to detail, work ethic, and loyalty were beyond reproach.»

How would you rate Rachelle’s Feedback?

Anonymous Interview Answer

«I am a very dedicated and loyal employee. I saw on your website that you describe your company as honest, transparent, and you go the extra mile for your customer. My work ethic is the same; I am reliable, flexible, and come ready to work hard for my employer every day.»

Rachelle’s Feedback for the Answer Above

It’s great that you responded using a tie-in from the company’s job description. Nice answer!

How would you rate Rachelle’s Feedback?

Anonymous Interview Answer

«My ethic is that my employer hires me because they trust I am intelligent and passionate to do the job and provide business value. So if I do not live up to expectations I am betraying their trust in me, that is my internal compass to always do my best. I do not want my team members to pick up the slack where I am lazy. For instance, when my previous boss showed appreciation for how fast I was able to do certain tasks, that drove me to keep working hard.»

Amanda’s Feedback for the Answer Above

It sounds like you have a dedicated work ethic and are committed to doing your part in a team setting. You can make this answer more impactful by sharing an example of a time when your work ethic enabled your team to solve a problem or complete a project on time or after changes were made, ultimately completing the work accurately and on time. This helps paint a picture for the interviewer of how your work ethic can inspire others and add value to the company.

How would you rate Amanda’s Feedback?

Anonymous Interview Answer

«I have a strong work ethic, and I am very hard-working.»

Amanda’s Feedback for the Answer Above

A strong work ethic is valued universally! However, you can make this answer more impactful by talking about a time your tireless work ethic was recognized by a supervisor or team member. You can also share a specific example of a time your work ethic benefited a patient.

How would you rate Amanda’s Feedback?

Anonymous Interview Answer

«Collaborative and dedicated, work until the job is done and do it right the first time.»

Amanda’s Feedback for the Answer Above

How would you rate Amanda’s Feedback?

Anonymous Interview Answer

«I’m a dedicated and motivated individual who wants to finish, however long or many people need to help me get there, I make sure it happens.»

Stephanie’s Feedback for the Answer Above

It sounds like you are a very hard worker! To strengthen this response, consider adding a specific example of a time when you illustrated an exceptional work ethic. What was the situation? How did you go above and beyond?

How would you rate Stephanie’s Feedback?

Anonymous Interview Answer

«I am loyal, accountable, and supportive. I am looking for long-term employment and I would like to grow and develop as the company grow in a long run. Also, I always deliver commitment at work. When you give me a task, I will finish it with an excellent result in a short time. When I work in a team, I always like to help others with my knowledge and skills.»

Marcie’s Feedback for the Answer Above

Is there an example you can provide that highlights your great work ethic? If so, consider including it to make this answer more memorable to the interviewer. Otherwise, you’ve done an excellent job of explaining your work ethic and how loyal, supportive, and accountable you are.

How would you rate Marcie’s Feedback?

Anonymous Interview Answer

«I would describe my work ethic as reliable and consistent. I enjoy my work and I find it easy to stay motivated and productive. I’ve also noticed that I feel better at the end of the day when I’ve had a great, productive day. So I find it rewarding, too. I guess I’m fortunate, but I’ve never struggled with motivation or work ethic, and I consider it to be one of my strengths.»

Marcie’s Feedback for the Answer Above

Excellent! You come across as motivated, reliable, and productive, which is wonderful. The interviewer will undoubtedly recognize that you have a great work ethic. Great response!

How would you rate Marcie’s Feedback?

Anonymous Interview Answer

«I would say that I always like moving forward. I am a self-starter that doesn’t need to be told to get going and get busy. I think a good example of this is when we opened the last location, the first two weeks were non-stop, busting at the seams busy and I stayed past my scheduled work time every day to make sure we were getting caught up and ready for the next day.»

Chad’s Feedback for the Answer Above

Good answer! It’s clear from your example that you have a strong work ethic, and are dedicated and highly motivated.

How would you rate Chad’s Feedback?

Anonymous Interview Answer

«I base my work ethic on being reliable, honest, and consistent. I never expect anything from teammates that I am not willing to do myself. I take a lot of pride in my work, and I think my teammates would agree. Just last week, I helped out a team member by coming in early to do early checks on challenged cows. I didn’t have to; in fact, he said he could do it himself, but I couldn’t let someone come in knowing that there was something I could’ve done to help.»

Stephanie’s Feedback for the Answer Above

Your response clearly shows a strong work ethic!

How would you rate Stephanie’s Feedback?

Anonymous Interview Answer

«I describe myself among the most dedicated employees, not only to my team members but also to my organisation. I am hardworking, humble, kind, and passionate. I saw on the company website that they value enthusiastic team players from all walks of life who can bring something different and unique to the team. My work ethic is the same. I am honest, flexible, and ready to work hard as part of a team responsible for implementing information security requirements, policy standards, guidelines, and procedures. As per my supervisors’ review of my performances, they have described me as the most reliable and competent team member. I am quick to follow direction, high work rate, quick to seek clarification from supervisor when needed, and demonstrate high commitment to responsibly completing tasks. I would happily provide them as references.»

Rachelle’s Feedback for the Answer Above

Terrific answer! You provide a lot of detail, painting a full and flattering picture of your work ethic. Great job bringing the company’s ethics into your answer, as well. You show total confidence that the work ethic you are describing is the absolute truth by offering your references.

How would you rate Rachelle’s Feedback?

Anonymous Interview Answer

«I consider myself to be ambitious and thoughtful. In my last position, with little training or guidance, I created a training manual for my role, knowing that it would help my successor to adapt. I continually look for new challenges by learning more than what is expected of me. For example, on the weekends, I sometimes watch tutorials that will strengthen my accounting knowledge base. I do this because I believe in delivering exceptional results to my employer every day.»

Rachelle’s Feedback for the Answer Above

This question is a big one for the hiring authority when determining fit. Again, think of the factors that make you very unique. This answer sounds a bit rehearsed and could use more genuine details specific to you and your situation. You could add in examples from past behavior to really impress the interviewer. I’ve offered a revision below. (*Great way to implement the previous feedback.)

«I consider myself to be ambitious and thoughtful. In my last position, with little training or guidance, I created a training manual for my role, knowing that it would help my successor to adapt. I continually look for new challenges by learning more than what is expected of me. For example, on the weekends, I often take online coursework and watch tutorials to strengthen my knowledge base in accounting. I do this because I believe in delivering exceptional results to my employer every day.»

What is a good way to remind someone to reply to your email? [closed]

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Sometimes some of the emails to people senior to you in the company are left unanswered.

What are the ways to politely remind the person that he needs to reply to your email (which he might have missed/forgotten about)?

I once used this as a reply to the sent mail

Please let me know about this when you get a chance.

I had picked this up from somewhere and am not sure how exactly it conveys the message.

3 Answers 3

It depends on what the relationship is like with the recipient. If you are fairly friendly you can be less formal.

Assuming you include the e-mail you are referring to in some way, you might say:

Have you had a chance to look at this yet?

This informally conveys the sense that you know how busy they are.

For a more formal version you would probably want to write it as a full e-mail:

John/Sir/Whatever you’d normally say

I was wondering if you have had a chance to look at the e-mail below yet? [Give a reason] Our customer enquired about it earlier today.