You have received a new award congratulations check out your profile to see for yourself

You have received a new award congratulations check out your profile to see for yourself

Открыт спор по просьбе продавца,и его же просьба отклонить спор

You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

I long waited for these goods. gift to the child. it isn’t necessary any more. It YOU suggested to open dispute for a refund. Your track number incorrect. I refuse to wait still. You don’t observe Ali’s guarantee

s v 2015-10-22 19:05:34

Dear Friend Good day! Thanks for your kindly corporation and l am very sorry for the delay. Parcel may out of control once we send out. Although we do want to offer fast and great service to you, but sometimes things are unexpected. Expecting your kindly understanding so much.Please Believe us,we will be responsible for you as the transaction completed. Customer satisfaction beyond making money, we need establish good reputation. So Would you please wait for more a little time? We will give you replacement or refund if you can’t receive it indeed then. So no worries, feel free contact me.Could you pls help us to close the dispute and wait with us in patience? Wish everything goes well for you! Kind regards,Helen

s v 2015-10-21 21:00:05

«Dear friend,Nice day sorry to tell that our system is upgrating we cannot resend right now,Please open a dispute and we could return your money back.Juliana»

Irina Bortnikova 2015-10-20 13:17:40

Irina Bortnikova 2015-10-20 08:05:37

if you wait for long-send

s v 2015-10-20 05:02:19

«Dear friend,Nice day.We’re glad to receive your message.I just checked your order from our system and I’m really sorry to tell that your parcel has been returned.Would you mind we resending again?Sorry for the inconvenience caused.Waiting for your reply.Juliana»

Irina Bortnikova 2015-10-19 03:38:15

dear seller! if protection term is enough, it agrees that send other two alarm clocks. respecting your rating, I will agree. If I receive also other goods, I will return you money.

s v 2015-10-19 01:01:15

«Dear friend,Nice day.I’m really sorry for keeping you waiting so long.Would you accept we resend a new one for you?Please tell me your advice.Looking forward to hearing from you.Best RegardsJuliana»

Irina Bortnikova 2015-10-17 10:51:17

s v 2015-10-17 06:59:59

«Dear, pls don’t worry. Your parcel is on the way to you. Usually the parcel will reach customers within 15-50 after the order was shipped out.Dear, if the product didn’t come to you in 45 days, pls contact us. We’ll be responsible for your order all the time. We hope you can wait for it patiently; just now we extend more days to protect your order, your patience to wait for the parcel will be much appreciated If you have any question, pls feel free to contact us. We’ll try our best for you. «

Irina Bortnikova 2015-10-15 01:19:24

s v 2015-10-14 23:00:09

«Dear friend, really sorry to keep you waiting. Dear, we’ve contacted the shipping company. They told us that recently too many products are sent to foreign countries from China. Some parcels are delayed during the shipping. So your parcel will take a little longer time to arrive at you. If you still couldn’t receive the parcel in 15 days, you contact us and we promise that we’ll resend or refund money to you. How do you think? Juliana»

s v 2015-10-14 07:01:25

Thanks for your email.We have confirmed the item shipped out via the correct address, please no worries, we will responsible and solve the problem for you definitely.Since the air cargo capacity of China Post has been impacted due to a high volume of items, there might be a delayed shipment of some items. But it will not effect the arrival of the parcel.So if unfortunately you haven’t received the item within 3 weeks, please be patient to contact us, we will try our best to arrange resend or refund for you.Once again, we sincerely apologize for any inconvenience caused.Yours faithfully,Juliana

Irina Bortnikova 2015-10-13 07:17:13

you wrote just the same standard letter to me 24,09,2015. But you don’t accept any actions that the parcel would reach but only write formal replies. On the guaranteed term the parcel has to be 1,10,2015. And you only write to wait and wait for three weeks. You give me a guarantee that the parcel will come, and even it isn’t known where it is.

s v 2015-10-13 07:01:35

Thanks for your email.We have confirmed the item shipped out via the correct address, please no worries, we will responsible and solve the problem for you definitely.Since the air cargo capacity of China Post has been impacted due to a high volume of items, there might be a delayed shipment of some items. But it will not effect the arrival of the parcel.So if unfortunately you haven’t received the item within 3 weeks, please be patient to contact us, we will try our best to arrange resend or refund for you.Once again, we sincerely apologize for any inconvenience caused.Yours faithfully,Juliana

Irina Bortnikova 2015-10-12 23:58:46

Irina Bortnikova 2015-10-11 01:53:23

s v 2015-09-24 05:00:44

Thanks for your email.We have confirmed the item shipped out via the correct address, please no worries, we will responsible and solve the problem for you definitely.Since the air cargo capacity of China Post has been impacted due to a high volume of items, there might be a delayed shipment of some items. But it will not effect the arrival of the parcel.So if unfortunately you haven’t received the item within 3 weeks, please be patient to contact us, we will try our best to arrange resend or refund for you.Once again, we sincerely apologize for any inconvenience caused.Yours faithfully,Juliana

Irina Bortnikova 2015-09-23 02:41:28

Irina Bortnikova 2015-09-23 01:22:16

dear seller! until the end of protection of the buyer there were 8 days, whether the track the RC894463321CN code isn’t traced I don’t know I will receive goods

Irina Bortnikova 2015-08-25 03:32:07

OK is clear, I will wait, good day to you!

s v 2015-08-25 01:38:07

«Dear friend,Thank you for your message.We have sent your order out to your correct address. Your parcel is now on the way to you.Your patience to wait for the parcel will be much appreciated.(please keep waiting 15-45 days)If you have any question, pls feel free to contact us. We’ll try our best for you.(●—●)Best regardsJuliana»

Irina Bortnikova 2015-08-23 20:41:46

Please, if you can, check your post office is the parcel real departure? Or can some sort of error in the track number? RC894463321CN

Congratulate Someone on Winning an Award or Receiving a Scholarship or Other Honor • Letter Templates and Guides

How to write this letter:

1Start with a direct statement of congratulations, specifically identifying the celebrated event.
2Acknowledge such things as the effort, dedication, energy, sacrifice, or skill necessary for the achievement.
3Express good wishes for future successes.

Guides

When congratulating a friend, employee, family member, or associate on winning an honor or scholarship, express only the most sincere sentiments. You should not be excessively effusive in your praise, since such language is usually considered phony, nor should you overstep the bounds of decorum by using more familiar language than your relationship warrants.

Example Letter #1

Congratulations on winning the Employee of the Year Award. I am happy that someone from my department won, and I am even happier that it was you. The award appropriately reflects the endless hours you have spent securing tough accounts and negotiating contracts, not the least of which was the Doe account.

On behalf of our team and the company as a whole, I wish you unlimited success in the future.

Example Letter #2

I just learned of the four-year scholarship you received from Doe University. Congratulations!

Your grandmother and I have watched you struggle with balancing your part-time job and your studies and have triumphed with you as you maintained that 3.9 grade point average. We know you will enjoy your advanced studies. We’re so proud!

Please accept this gift with our best wishes for your bright future.

Example Letter #3

Wow! Congratulations on receiving Springfield’s Father of the Year Award. What an accomplishment!

My first child just reached fifteen, so I have deep admiration for the patience and caring you showed each of your five children as they grew to adulthood. No one deserves this award more than you. You are a great example to the rest of us who sometimes struggle to keep our families close in this challenging world.

May your children also have this kind of success in parenting because of the wonderful example you have set for them.

Example Letter #4

Congratulations on being awarded the Doe Fellowship an unprecedented third time! This leaves no doubt that you are the best we have here in Springfield. No one is more deserving.

I hope this small gift will make your research more comfortable.

I look forward to seeing the results of your work. I wish you the every success.

Write Your Letter Step-by-Step

Start with a direct statement of congratulations, specifically identifying the celebrated event.

Example Sentences for Step 1

Example Phrases for Step 1

Acknowledge such things as the effort, dedication, energy, sacrifice, or skill necessary for the achievement.

Тема создана автоматически, так как в предыдущей накопилось большое количества сообщений.
Предыдущая тема здесь »

Итак, в этой теме вы можете задавать вопросы, если возникают затруднения в спорах.
Желательно свои вопросы закреплять скриншотами (так будет понятнее).

О СПОРАХ НА АЛИ

Вопрос : Как открыть спор.
Ответ : Читаем более подробно в этой статье (http://alitrack.ru/article/220.html)

Вопрос : Через сколько возвращают деньги и куда.
Ответ : Возврат денег осуществляется в течение 3-10 рабочих дней после закрытия спора. Деньги возвращает всегда площадка, а не продавец. Поскольку до получения Вами заказа деньги находятся у площадки и только после получения и подтверждения Вами заказа перечисляются на счет продавца. Деньги возвращаются на то платежное средство, с которого Вы производили оплату.

Вопрос : Как правильно собрать доказательства в споре.
Ответ : Описание с фотографиями здесь.

Вопрос : Как загрузить видео или фото (больше 2Мб).
Ответ : Для этого воспользуйтесь файлообменником mediafire.com. Инструкцию по использованию можно найти здесь (видео) или здесь.

Вопрос : Что будет, когда закончится время на счетчике спора.
Ответ : Под самим спором всегда есть дополнительная информация. Обычно это два варианта:

1) Если продавец не ответит в течение отведенного времени, то спор закроется в вашу пользу. Таким образом вы выиграете спор на тех условиях, которые вы сами указали при открытии спора.

2) По истечении отведенного времени спор автоматически обострится и к его рассмотрению подключатся администраторы Алиэкспресс. Здесь главное следить, чтобы на момент обострения спора стояли ваши условия, если нет то используйте кнопку «редактировать», чтобы изменить условия спора до обострения. А если в самом споре у Вас есть кнопка «обострить спор», то можете не дожидаться пока истечет время на счетчике и сразу обострить свой спор.

Вопрос : Что делать, если после обострения спора стоит не та сумма, которую вы изначально запрашивали к возврату, или вы хотите добавить дополнительные доказательства.
Ответ : Редактировать обостренный спор нельзя, однако, вы можете связаться с администраторами площадки Алиэкспресс в онлайн-чате и там описать свою проблему.

Вопрос : что такое ИНВОЙС и как написать продавцу просьбу его выслать.
Ответ : это квиток, который получают на почте при отправлении посылки с данными отправителя и адресата или составляемый продавцом документ, в котором также есть эти данные и обязательно стоит хотя бы печать. Эти документы могут быть только в виде отсканированного изображения, но не в формате word, excel или др.

Практика работы с Китаем на сегодняшний день такова, что инвойс представляет из себя контракт в сильно сокращенном виде. В нем, как правило, указаны сроки производства товара, размер предоплаты и товар, который китайская сторона обязуется поставить. При этом санкции за ненадлежащее исполнения договоренностей, не оговариваются.

Китайцы всячески сопротивляются заключению полноценного договора, так как не хотят связывать себя договорными обязательствами и подвергаться санкциям за ненадлежащее его исполнение. Поэтому, вместо договора предлагают свой вариант инвойса, который юридической силы не имеет.

Please, send me a scanned copy of my invoice (good’s shipment).

You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

ovsyanka-69 писал(а):

Надеюсь юристы сюда заглядывают.

А в чем конкретно вред? Если дети шарики проглатывают, так там ниписано ограничение возраста 13+

Или они токсичны, может быть?

fadoll, пишите, что товар в течение стольки-то дней не отслеживается, а в подтверждение слоих слов скрин. Желательно в формате jpeg и не более 2Мб.

Venomi, а скрин загрузить через приложение?
Спасибо

Привет всем! Подскажите, что лучше делать?

Покупала у него 10 карт памяти на 64 гига, естетсвенно они все фейковые. Приложила тест h2testw несолько разных. Вот мне прислали письмо с Алиэкспресс

Please do not reply to this email. This mailbox is not monitored and you will not receive a response.
Please log in to to provide the evidence to AliExpress before the due date.
———————————
Dear Irina Danilova,

Thank you for contacting AliExpress. This is AliExpress Case Management Team.

For this dispute, we have checked the evidence you have uploaded which is not sufficient so far for AliExpress Case Management Team to prove the counterfeit problem.

To support your claim, please provide addition evidence as following within 3 calendar days:

1. Clear photos of the items you have received.

2. A comparison between the fake and original one.

3.An official inspection statement from the brand owner.

You can provide any of the above evidence to support your claim. If you bought more than 1 piece of products, please specify defect parts of each piece. You can click here to learn more about how to provide valid evidence: http://help.aliexpress.com/Gathering_evidence.html. If your evidence (such as video) is larger than 2MB, you can upload it to Mediafire (http://www.mediafire.com/) and provide the link to us.

If you have settled the dispute with seller, please response in the complaint centre so that we can be informed and follow this dispute according to the settlement accordingly.

PLEASE NOTE: if no agreement is reached or sufficient evidence evidence provided within given time, AliExpress would close the case with full payment released to the seller or upon the seller’s offer.

Your understanding and cooperation will be appreciated.

Best regards,
AliExpress Case Management Team

Что прикрепить-то им? И так же по h2testw понятно, что они фейковые.

You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

Venomi писал(а):

Капец, не думала, что такой продавец упертый найдется. Фейками торгует, а ведет себя, будто я его развести хочу

Ирина Славянка, вот это плохо, что флешек нет. Так как админы Али в последнее время вместе с продами наглеют. То не видят проблем, то еще что выдумывают. И им желательно одно и тоже по 10 раз как детям малым, да еще и фото с разных ракурсов и т.п. Собрать флешки опять нет вариантов, от тех кому раздали?

You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

Venomi писал(а):

Ирина Славянка, вот это плохо, что флешек нет. Так как админы Али в последнее время вместе с продами наглеют. То не видят проблем, то еще что выдумывают. И им желательно одно и тоже по 10 раз как детям малым, да еще и фото с разных ракурсов и т.п. Собрать флешки опять нет вариантов, от тех кому раздали?

Я всегда считала, что админы Али на стороне покупателя. А то что это такое? Торгуй любым г и пожалуйста.

Ирина Славянка, среди админов Али, конечно, нормальные попадаются, но в последнее время все реже и реже. Поэтому приходится тратить много нервов и времени.You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

Venomi писал(а):

Ирина Славянка, среди админов Али, конечно, нормальные попадаются, но в последнее время все реже и реже. Поэтому приходится тратить много нервов и времени.You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

а говорят, что покупатель всегда прав)

хорошо, вопрос. Вот они дали 3 дня. Я им пришлю кучу хлама. Вдруг им все это не понравится? Потребуют дослать или ляляляля и деньги улетят к продавцу?

Ирина Славянка, должны будут рассмотреть, ведь что-то Вы пришлете. Сразу деньги проду не должны отдать. Вы просто понастойчивее давите на них, но не оскорбляйте, а то они личности восточные и чувствительные.

You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

Venomi писал(а):

Ирина Славянка, среди админов Али, конечно, нормальные попадаются, но в последнее время все реже и реже. Поэтому приходится тратить много нервов и времени.You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

Для админов мы все равны. Мошенников хватает с обоих сторон.

You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

Venomi писал(а):

Ирина Славянка, должны будут рассмотреть, ведь что-то Вы пришлете. Сразу деньги проду не должны отдать. Вы просто понастойчивее давите на них, но не оскорбляйте, а то они личности восточные и чувствительные.

ура) паренек отписался со скоростью света. Прислал такое фото You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

Только чего-то их тут больше 10.. О,о

Ирина Славянка, пробуйте. Кто их знает, чем предыдущие фото не понравились.

You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

Ирина Славянка писал(а):

ура) паренек отписался со скоростью света. Прислал такое фото

Только чего-то их тут больше 10.. О,о

Без упаковки с треком, этот натюрморт не будет принят к рассмотрению.

Здравствуйте. У меня два обостренных спора и решения мне не совсем ясны.

на данный момент в пути уже 65 дней с момента выдачи трека, при том, что прод обязался доставить в 60-и дневный срок. предоставила следующие доказательства:

You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

Вот ответ на обостренный спор:

Status of case: Complaint Pending
What the buyer/seller needs to do now:
Buyer: confirm with us whether the goods are received
Seller: pay attention to the tracking information and negotiate with buyer.

Please do not reply to this email. This mailbox is not monitored and you will not receive a response.

Please log in to http://trade.aliexpress.com/issue/issueDetail.htm?issueId=60465906874419 to provide the evidence to AliExpress before the due date.

Dear Veranika Voina,

Thank you for contacting Aliexpress. I am sorry to hear that you are not satisfied with your order 65465002654419.

According to the shipping information, the package has been shipped out by the seller and it is in transit. Please wait in patience and confirm with us whether you have received the goods by 2015-04-10. We kindly suggest you need positively negotiate with your seller regarding this dispute.

If you have received the goods in good condition, please cancel this claim and confirm order received. If we don’t receive any feedback about the product problems after the goods are delivered, we will release the payment to your seller based on the delivery information.

PS: If there’s any agreement reached with the supplier before this case is closed, please provide your supportive evidence on the complaint center. Or AliExpress shall have the right to proceed to handle the Claim based on the supporting documents available and/or the settlement terms reached in the Order Messages within the Time Limit between the Buyer and the Supplier.

Your understanding and cooperation will be appreciated.

AliExpress Case Management Team

Please note that when you cancel the claim, we will assume you agree to release the payment to the seller.

И перевод с помощью гугла:

Статус случае: Жалоба ожидании
Что покупатель / продавец должен сделать сейчас:
Покупатель: подтвердите с нами получены ли товар
Продавец: обратите внимание на отслеживая информации и вести переговоры с покупателем.

Пожалуйста, не отвечайте на это письмо. Этот почтовый ящик не контролируется, и вы не получите ответ.

Пожалуйста, войдите, чтобы http://trade.aliexpress.com/issue/issueDetail.htm?issueId=60465906874419 обеспечить доказательства в AliExpress до истечения срока.

Благодарим Вас за обращение Aliexpress. Я сожалею о том, что вы не удовлетворены своим заказом 65465002654419.

Согласно информации о доставке, пакет был погружен вне продавца и он находится в пути. Пожалуйста, терпеливо ждать и подтвердить с нами, получили ли товары 2015-04-10. Мы любезно предложить Вам нужно положительно договориться с продавцом о этом споре.

Если вы получили товар в хорошем состоянии, пожалуйста, отменить это требование и подтвердить полученный заказ. Если мы не получить никакой информации о проблемах продукт после поставки товаров, мы выпустим оплату Вашего продавца на основании информации о доставке.

PS: Если есть какие-либо договоренности с поставщиком до этого дело закрыто, пожалуйста, укажите Ваш доказательных свидетельств о жалобе центра. Или AliExpress имеет право приступить к обрабатывать требования, основанного в сопроводительных документах, имеющихся и / или расчетных условиях, достигнутых в порядке сообщения в пределах времени между Покупателем и Поставщиком.

Ваше понимание и сотрудничество будет высоко оценен.

AliExpress Case Management Team

Пожалуйста, обратите внимание, что при отмене заявки, мы предполагаем, что вы согласны, чтобы освободить платеж продавцу.

Не поняла вот что. Независимо от того, получила ли я товар я должна подтвердить получение? You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourselfИли, если по 10 апреля 4 месяца я не получу товар, вновь спорить и али будет на моей стороне? Договориться с продом возможности нет. Все пишет извините, ждите. Вот тебе и отличный продавец.

Несоответствие размерам. Хорошее такое несоответствие. Предоставила следующие доказательства:

You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

собственно, размерная сетка прода.

You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

Длина 47 см при заявленной 54 см.

You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

в талии 82 см при заявленных 105-115 см.

You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

в бедрах 112 см при заявленных 124 см

И вот ответ али

Status of case: Complaint Substantiated

What the buyer/seller needs to do now
Buyer: confirm us with your choice based on the options provided by AliExpress.

Seller: respond with counter evidence or negotiate a solution with the buyer.

Please do not reply to this email. This mailbox is not monitored and you will not receive a response.
Please log in to to respond the case before the due date.
———————————-

Dear Veranika Voina,

Thank you for contacting AliExpress.
Please kindly understand that our mediation is on the basis that you provided enough evidence for your claim. If you failed to provide sufficient valid evidence eventually, AliExpress Case Management Team could not consider your claim as requested.

Option 2) Return the goods for a full refund. (Please kindly note that if there is no agreement that seller pay the returning shipping fee, according to the return policy that seller set for this order, buyer may need to pay for the returning freight; Thus a partial refund as compensation would be a better choice if you would like to keep the product that still has certain value.If you choose this way, we will ask seller to provide the returning address. Please be aware that the returning address must be confirmed or provided by seller. If you send it to a wrong place, you will be responsible for the loss.)

Please let us know your choice or other remarks within 3 calendar days. If you fail to choose or reach an agreement with seller before the deadline, we will close this dispute directly according to the option 1. If the seller provides valid counter evidence as response, we might update options you could choose.

Note: If you have already settled the dispute with seller, please kindly give a response in the complaint center so that we can be informed and follow this dispute based on the settlement.
Thank you in advance for your understanding and great cooperation.

Best regards,
AliExpress Case Management Team

Перевод

Переводчик
Статус случае: Жалоба Обосновал

Что покупатель / продавец должен сделать сейчас
Покупатель: подтвердить нам свой выбор, основываясь на возможности, предоставляемые AliExpress.

Продавец: реагировать со встречным доказательств или договориться о решении с покупателем.

Благодарим Вас за обращение AliExpress.
Просим понять, что наша посредничество на том основании, что вы предоставили достаточно доказательств для Вашего требования. Если вы не сумели предоставить достаточное действительное доказательство в конечном счете, AliExpress Case Management Team не может рассматривать ваше заявление с просьбой.

Вариант 2) возвратить товары для полного возврата. (Пожалуйста, обратите внимание, что если нет соглашения, что продавец платить стоимость доставки возвращения, в соответствии с политикой возврата, что продавец набор для этого заказа, покупатель может оплатить за возвращение грузов; Таким образом, частичное возмещение в качестве компенсации будет лучше выбор, если вы хотите, чтобы продукт, который по-прежнему имеет определенные value.If вы выбираете этот путь, мы будем просить продавца предоставить обратный адрес. Пожалуйста, обратите внимание, что обратный адрес должен быть подтвержден или предоставлены покупателям продавцом. Если вы посылаете его в том месте, вы будете нести ответственность за потерю).

Пожалуйста, дайте нам знать ваш выбор или другие замечания в течение 3 календарных дней. Если вы не выбирать или договориться с продавцом до наступления срока, мы закроем этот спор непосредственно в соответствии с вариантом 1. Если продавец предоставляет встречного показания в качестве ответа, мы могли бы обновить параметры можно выбрать.

Примечание: Если вы уже урегулировали спор с продавцом, пожалуйста, пожалуйста, дайте ответ в жалобе центра, так что мы можем быть информированными и читать этот спор на основе урегулирования.
Спасибо заранее за понимание и большого сотрудничества.

С уважением,
AliExpress Case Management Team

Как понимаю, в варианте 1 мне предлагается вернуть 5 у.е. без возврата товара, что меня полностью утраивает. Нужно так и ответить или подождать и не отвечать три дня и автоматом будет выбран вариант 1. Что лучше?

Большое спасибо всем за помощь и подсказку! Это мои первые обостренные споры.

Самые эпичные отговорки продавцов. Правда или ложь?

Уважаемые форумчане!
Многие продавцы на Алиэкспресс стали веси себя некорректно,

нарушая с первых дней условия оферты.
Предлагаем вам дополнить список ответов продавцов на наши запросы:

что с посылкой и почему не отслеживается.

Предлагаю здесь делиться наиболее выдающимися отговорками продавцов.

Например:

(ответ на вопрос о том, почему товар не отправлен по прошествии недели после оплаты)

«Dear friend,the weather in China now is too bad. But maybe it still takes some time for delivery.Hope you can understand.

Как вам?You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

Kirtida Gopika Devi Dasi, расстроили.

Андрей, успокоили.

Вы мне не по теме лучше подскажите-вот обновила я трек и КРУГЛАЯ СТРЕЛОЧКА (блин, ну как ее назвать-то?) у меня пропадает. Через какое то время появляется и можно снова обновлять. Через какое время?

SOLVENT, через 5 часов где-то

OLGAdelMAR, спасибо, тогда иду спать:)

SOLVENT, 6 часов можете спать спокойно.

Вот такая ситуация: ))

You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

«А воз и ныне там»..

You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

Заказ от 2 декабря. Трек получен дней через 5 этак..

Спор чтоли открыть.. профилактический? МАГАЗИН

Иногда, Я чуть было не купила у этого продавца угги. Решила задать вопрос по размеру. мало ли, а вдруг малы придут, хоть у него и размерная сетка была указана. Раз 100 задавала ему вопрос и в чате и в личку, ждала до посинения, а в ответ полный игнор. Связываться не стала, хотя у него рейтинг. переплатила 3 у.е., купив у другого продавца. Так что этот «Хуиуи» как я его прозвала, очень странный. Вам-то он хоть отвечает, попробуйте припугнуть, что намерены спор открыть.

Иногда, я бы открыла

ximera144, OLGAdelMAR, спасибо!

В чем вся соль, что степени риска по нему нет. как бы %)

Надежный продавец, можно заказывать. (цитирую)

Единственное, что выдает определитель из минусов: может затягивать с отправкой товара.

Но не до такой же степени. ИМХО

Это, наверное, уже из китайского эпоса %)

PS а между тем, из заказанного 2 дек., 2 посылки уже получены, несколько импортнулось, что-то пока застряло на экспорте.

ВОТ ЕЩЕ И ТАКАЯ СИТУАЦИЯ. ПРОДАВЕЦ ОТВЕТИЛ НА МОЮ ПРОСЬБУ ПРОДЛИТЬ ВРЕМЯ: I am terribly sorry for the delivery problem. I indeed have shipped the package out to you in time. But it has been a long time, I have to say maybe the package was lost on the way which happens sometimes and i feel sad,too 🙁
how about we resent it in your next order??
Is that ok?
due to expensive freight and so poor profit.
we would like to give a discount or resent the mascara in your next order
wait your reply
good day

У меня по 1 посылке с 30.11.2013 никаких движений.

2013-11-30 00:00 Упаковка в общий пакет, Пекин, Россия
2013-11-27 00:00 Экспорт, Упаковка в общий пакет, Чжэнчжоу, Россия
2013-11-27 00:00 Экспорт, Сортировка, Чжэнчжоу, Россия
2013-11-26 20:23 Приём, Китай 450050
2013-11-26 00:00 Приём, Чжэнчжоу, Россия

Задала вопрос проду, а он мне в ответ ни здрасте ни до свидания, а просто ссылку кинул http://www.17track.net/en/result/post.shtml?nums=RC272186424CN. Это как расценивать? Типа не волнуйся все дойдет?

Колючка, у вас действительно все в порядке. а причем тут эта тема «Самые эпичные отмазки продавцов»?? и ваш случай?

А вот мой случай отмазки:

You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

Kirtida Gopika Devi Dasi, от питера вашего в иваново через какое направление посылки идут?или напрямую к нам?и какие инстанции проходят?

retriver27, по разному. могут РЖД, могут и авиа. что будет, на том и поедет. Придет в ваш город, будет проходить логистику

и ваш вопрос к этой теме как относится?

Скажите как вв другую тему попасть я там напишу

А вот мой случай отмазки:

Ну бывает.. возможно хорошо на грудь принял перед походом на почту, мож праздник у него какой был, что они не люди что-лиYou have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

retriver27,

Помогите! Что делать? Где посылка? Где деньги? Посылка потерялась!

Общие вопросы по доставке и отслеживанию посылок.

Спасибо за понимание. дальше в одну из этих тем. ваш пост тут удалю.

Заказала на пробу бижутерию из так называемого китайского снребра.заказ на 3$. По треку пишет что контрольная сумма чего то там, код поддельный. Пишу проду проверте типо. Он мне честно так отвечает ‘т.к. сумма заказа меньше 30$ мы его отправилили хз какой то почтой. А трек да, липовый. Пойми и жди. ‘И смайлик в конце влепил. Даже улыбнуло:-)

Ольга Али, к сожалению, сплошь и рядом. Отпишитесь, как оно дальше будет.

Оплатила заказ 3.58. трек дали и уже в Питере и фамилия моя. так что. цена не факт. где-то я сегодня это уже писала. О_о ))

Может и не самая эпичная.. You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

Но Ёлки! То у них operating system виновата, а теперь shipping company You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourselfYou have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourselfYou have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourselfYou have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

Me:
20:36 Jan 14,2014
Hello!
Tracking is not valid. You send without tracking?
Or what are the reasons?

G L:
22:17 Jan 14,2014
Hi friend, thanks for your message! today i communicate with the shipping company, they said they make a mistake about the tracking number, we did already sent your order,
there’re still 59 days before the delivery date, can we just wait? if finally you cann’t get you order, i will return you money according to ALIExpress regulation.(money will not come to seller account before buyer get the package)

i’m so sorry about this, hope you can understand, and it’s my honor to do service for you!

Понимая всю сложность «предновогодней суматохи» я терпеливо ждал почти 2 месяца, после чего попросил продавца объявить посылку в розыск, ибо даже заказанные в декабре посылки уже успешно были доставлены, а эта еще даже из Китая не вылетела.

You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

«Будем посмотреть» чем закончится этот сериал.

В противовес этому продавцу, трижды, кстати, бриллиантовому, могу поставить примерно аналогичную ситуацию с другой посылкой:

You have received a new award congratulations check out your profile to see for yourself. Смотреть фото You have received a new award congratulations check out your profile to see for yourself. Смотреть картинку You have received a new award congratulations check out your profile to see for yourself. Картинка про You have received a new award congratulations check out your profile to see for yourself. Фото You have received a new award congratulations check out your profile to see for yourself

В такой ситуации еще даже не получив предыдущей посылки я уже сделал еще один заказ.

Заказ от 26 ноября 2012 года.
Магазин: DVR China Industry LTD.
Менеджер: Jessica Peng
В заказе два предмета, смарт и планшет.
Смарт отправили через день от окончания проверки платежа, а вот по поводу планшета история ниже.
Извнияюсь, читать надо снизу вверх.

Hello,my friend,we have sent the parcel after your payment confirmed,but the delivery works slow,and the infonmation cannot be tracked all the time,How can i explait to you clearly?if you are free,you can come to China to see the transit station,you will find how many parceld are there,and the delivery via China post air mail,it influenced by the weather.you have seen the information on website,,and the photo of the receipt i cannot offer to you,because we are so busy these days,there are so many parcels need to check,and many opf them cannot be track,i need to check the delivey,and also to urge our forwarder,business is not easy,we send the parcel via our forwarder,they have no time to fine the receipt for us,and the receipt is November,i am sorry for the delay of the delivery,could you please wait with patience?Thanks very much.

After marking of export I close dispute.

Enough joking.
Snow from Russia blocked the street from your office building to a freighr forwarder?
Or you send my parsel by dogs sled, and twenty days before the office mail went?

By the way, the snow in Russia this year is almost there.

Why do you send a parcel with a Tablet PC just yesterday?
All this time you said that the parcel has been sent the third of December.
This is the twenty days of delay from the date when you were required to send the goods.

On the closure of dispute I have written to you:
«I’m not going to translate into a claim dispute.
But close to the level of exports also will not.
It automatically turns on the 15th day of the opening of the debate, there is time to ask your agent.
Still want to get the photo a postal receipt of acceptance in China post office.»

Hello,my friend,we send our parcel via our forwarder,and we sent the parcel before,but the delivery works slow,but the receipt i cannot make photos,because there are so many parcels send via our forwarder,it will takes long time to find the receipt from our forwarder.Even many of our parcels are still in transit now,and we have got the news that there is big snow in Russia,so the delivery will be more slow,could you please wait with patience?Thanks for your understanding.

Hello,my friend,there is information for this parcel now,i have checked just now, you can check it here http://intmail.183.com.cn/
Could you please cancel the order?Thanks

Hello, dear Jessica Peng.

So, finally there is a note on the office of the shipment by China Post.
I’m not going to translate into a claim dispute.
But close to the level of exports also will not.
It automatically turns on the 15th day of the opening of the debate, there is time to ask your agent.
Still want to get the photo a postal receipt of acceptance in China post office.

The key question: why do you send a parcel with a Tablet PC just yesterday?
All this time you said that the parcel has been sent the third of December.

Best regards, Maxim Rodionov.

Hello, dear Jessica Peng.
Please take a photo of the postal receipt.
Immediately after receiving the photo, I close the dispute, as I’ve already written several times.
Best regards, Maxim Rodionov.

10 Examples to Follow-Up Email After No Response

When trying to chase a customer who does not respond to your emails you need to be friendly and polite. You don’t have to be rude. You have to put yourself in the other person’s shoes and sometimes think, what if he’s super busy right now and I’m the last person that he wants to talk with?
Then how can I intrigue him? How can I get his attention? In this post, we will give you 10 examples to follow-up email after no response. Choose your approach carefully no matter whether it will be to a client or to a colleague.

EXAMPLE

Subject: Client Inquiry

This is a kind reminder for ticket #1111 that has been open for several days. The client has been chasing me for me several times and expecting feedback as quickly as possible. Please inform me of any available updates.

We want to move forward and resolve their issue so your quick response will be highly appreciated!

Looking forward to hearing from you soon!

EXAMPLE

Subject: Escalation – response required

Dear Support team,

Please escalate internally ticket #11111. The customer hasn’t received a response for a week and this needs to be reviewed by our higher management.

Our aim is to achieve and maintain reliable performance. in order to prove it to the client, please take adequate measures as soon as possible.

Please notify me once you’ve any updates.

Thank you in advance.

Kind regards,
(YOUR NAME)

EXAMPLE

Subject: Feedback required

I would like to follow up with you regarding our previous correspondence. Did you have a chance to get the required information that I requested in my previous email?

For your convenience, I’ve copied the previous email below:

(COPY-PASTE THE PREVIOUS EMAIL)

Kind regards,
(YOUR NAME)

EXAMPLE

Subject: Follow up email – Quotes

I hope you are doing well!

Following up on the email I sent on May 5. Our quotes are still valid and I remain at your disposal if you would like to discuss the prices or you have any questions about the service/product.

We hope that you will find our service/product useful and valuable for your business. Therefore, we hope you will reach out to us shortly.

Wishing you a very good day.

Best regards,
(YOUR NAME)

EXAMPLE

Subject: Follow up my previous email

I wanted to follow up on the message that I sent over on Monday.

If you are willing I would like to set up a call to discuss any questions/concerns that you might have. Please advise which day you are free and I will call you back.

Once again thanks for the opportunity to work together and looking forward to hearing from you.

EXAMPLE

Subject: Issue escalated

I want to assure you that the request has been escalated with the supplier and is with high priority now.

I will immediately get back to you with an update as soon as I have further details available.

Thank you for your understanding and cooperation.

Kind regards,
(YOUR NAME)

EXAMPLE

Subject: Kind reminder

Just a kind reminder that I still haven’t received your response. The client is chasing me constantly and I hope that you will be able to help me solve their issue.

Thank you in advance!

EXAMPLE

Subject: Need confirmation

I would like to remind you that I still need your confirmation of your request. We are not going to process it until we don’t receive a confirmation from you.

If there’s something that you are still considering or you have concerns about it, please feel free to contact me and I will be happy to discuss it with you.

EXAMPLE

Subject: Price increase reminder

I wrote to you several times by now to remind you of the price increase that you have received.

This email is to inform you that your new monthly charge has already been increased.

We recommend you contact us as soon as possible in order to return your standard charge.

If you have any questions about the charge, service, please let me know.

Best regards,
(YOUR NAME)

EXAMPLE

Subject: Sent offers – valid for 30 days

This email is to inform you that our quotes are valid for a period of 30 days. After this period expires, we will need to prepare new offers that will take time and we cannot promise that they would be better. What I have sent to you is the best that we can present to you at this stage. We hope you will take advantage of it.

Looking forward to your reply.

Best regards,
(YOUR NAME)

We hope that our 10 examples to follow-up email after no response have been useful to you and that you will apply them successfully in your correspondence.

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